Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

The Chocolate Maya Ceremony A ritual that invites us to feel, to contact to ourselves, to trust and listen to what happens in that moment....

Coba is ancient Mayan city, which was lost in the rainforest. And if you like adventure activities and to be in contact with nature, you...

Book a tour to visit the new Mayan Museum in Cancun and don’t forget to visit the San Miguelito Ruins located inside, the ONLY exhibit...

Enjoy a hassle-free arrival in Playa del Carmen with our private transfer service full of wonderful authentic insights into the local culture. While you are...

A tour to four different kinds of Cenotes protected by aluxes, mischievous mayan dwarfs. Get into place full of mysticism. During the tour, visitors will...

This shallow-water snorkeling tour in CANCUN specializes in creating great snorkeling experiences for first-time snorkelers, kids, and families. Get a fun and comfortable introduction to...

Embark on an unforgettable adventure at Xenotes, a breathtaking natural park where you'll immerse yourself in the beauty of Mexico's stunning cenotes. This unique tour...

Experience the extraordinary at Xenses, a half-day park designed to stimulate your senses to the fullest. With over 15 immersive activities spanning land, air, and...

What we offer you on this incredible tour are activities where you can have a lot of fun and experience an adrenaline-filled late night, as...

Get ready for an unforgettable snorkeling adventure in Cancun! Our 5-in-1 tour is perfect for everyone, from beginners to experienced snorkelers. You'll explore six amazing...

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...

This tour is the perfect choice for anyone looking for the best spots in Cancun! We start this activity with a visit at El Meco...

Xoximilco is a true celebration of Mexican culture, inspired by the iconic canals of Xochimilco in Mexico City—only with an extra dose of fun and...

We will transport you to the heart of the jungle. You will live a new adventure there and will experiment one of the most antique...

Enjoy a very unique visit to the national park of the second largest coral reef in the world. A natural aquarium where you will find...

What makes this tour unique? Live the Cancun Nightlife, Safely and Your Way Experience Cancun’s vibrant nightlife like a true local, without worries. With your...

Enjoy a private 4-hour catamaran tour in Cancun, reserved exclusively for your group. Depart from Playa Tortugas at Marina Adventure Bay after a smooth check-in...

We are an eco-tourism park located on the Cenote Route in Puerto Morelos, Quintana Roo. Our park offers a wide range of fun-filled activities for...

Indulge your love for adventure at Xplor Adventure Park, located less than an hour from Cancun. Soar through the treetops on the highest ziplines in...

Discover the Original Cancun City Tour – A Perfect Blend of Culture, Sightseeing, and Local Flavor. The original Cancun City Tour blends sightseeing, culture, and...
These answers are based on answers previously given to Cool Cancun customers' questions.