From our initial contact with the concierge department, Alondra was EXTREMELY helpful, and pleasant to work with! Thank You Alondra! We had a fantastic birthday/ anniversary vacation! And will definitely return to this property! Food was very good, drinks were flowing with a smile from the staff, and EVERYONE we came in contact with was very helpful! Keep up the GREAT service Hilton Mar Caribe! ❤️

Great place to see all Mayan culture.Fair price no que After that recommended go to local beach. Need around 1.5 hours to see all.

Mayan ruins and fascinating museum In the midst of the hotel zone. Only 95 peso entrance fee. The local bus will drop u off for 12 pesos

It was all enjoyable and interesting, both the museum and the part trails to see the ruins. Excellent place to visit, recommended to all.

It's under construction and that you have to take that in consideration before entering the museum for groups.

At the ticket checking counter, I showed the ticket booking barcode, but the staff asked me to show the QR code. But I didn't receive the QR code. We were deadlocked at the door for a long time. Finally, they let me in. There weren't many visitors, but I still booked a ticket that doesn't require queuing.

I went there on January 9th (a Thursday), there were not really people. Then the skip-the-line was not necessary. The visit to the museum was interesting and the archaeological area outside.

Not as extensive as we'd hoped. Exhibits were redundant. But very informative nevertheless. Art exhibit was so-so. Not my thing

A beautiful museum filled with incredible artifacts of the 3 historical periods of Mayan civilization. The museum needs to add a bookstore and coffee shop to allow visitors to relax in comfort.

This is a very extensive museum with an archeological site. It is a must do in Cancun!!!! I recommend it.

Aside from a little miscommunication at the ticket window about our online tickets, everything about this museum is pretty cool. The self guided tour through the museum takes you through some basic Meso-American history and displays some really beautiful artifacts that were found around the Yucatan. They allow photos and the staff is pretty friendly. When you're done with the artifacts, there is a small art exhibition from local artists. After that, you get to take a stroll through San Miguelito. It's a small Mayan archaeological site that comes complete with plenty of ruins and it's own pyramid.Pro Tip: Get there early! Preferably when they open. The musem itself is small and I cannot imagine being in that space with 100 other tourists. We arrived right as they opened and met only 3-4 other small groups as we explored.Pro Tip 2: There are iguanas, birds, insects of all varieties and mosquitoes in San Miguelito. It certainly added to the experience in a fun way, BUT BRING INSECT REPELLENT. It took us about five minutes in the "jungle" around the ruins before I became a buffet for mosquitoes. Luckily my wife has an endless supply of items in her bag and we had bug spray.

San Miguelito is a sight you must see and the invaluable contents, history, striking artifacts of its museum!

The views was fantastic! I could have stayed there all day!!! The gift shop was great. The museum was reasonably priced!!! Enjoy it with the family or by your self.

The museum was very well done, excellent in fact. There was a particularly interesting video on Tulum which we then visited the next day. No need for tickets in advance, however, there were very few people at the museum. It did close at 4 so recommending that we arrive a couple of hours earlier was a good thing. The ruins in the grounds were also a good introduction to the Mayan world. But, supposedly our tickets, with a QR code, were to be sent to us a couple of days earlier. We never got them. After a couple of emails and a phone call, the tickets were finally sent to us about 1/2 hour before we were going to the museum. Very annoying.