Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along...

*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya....

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants. Your encounter will...

You get to drive a speed boat for 2, 3 or 4 passengers. You will explore the mangrove canals all over the lagoon, appreciating all...

Prepare for a aquatic adventure like no other! Join our Transparent Boat Tour and explore the stunning beauty of Cancun both above and below the...

Dive into the crystal-clear waters of Puerto Morelos and experience snorkeling at the world's second-largest barrier reef. Just offshore, this vibrant marine sanctuary teems with...

The archeological site of Tulum, an ancient Mayan port overlooking the crystal waters of the Caribbean, is a must-see on a visit to the Yucatan....

Discover the ultimate 5x1 adventure in Cancun, combining Puerto Morelos Reef snorkeling, ATV riding, ziplines, Skyboard, and a refreshing cenote swim in one unforgettable experience....

Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves,...

Enjoy a hassle-free experience with hotel pickup and a certified guide In German , French , Italian , Spanish or English. Join us for a...

Rio Secreto has evolved, both as a brand and as a natural reserve, with the addition of Rio Secreto Plus – the most spectacular tour...

Enjoy one of the hidden secrets of the Riviera Maya: Kaan Luum Lagoon, a spectacular natural setting decorated with mangroves; Its crystal clear turquoise blue...

Welcome to one of the most requested activities in Mexico, the Extreme Snorkel, we make this activity in Puerto Morelos, that is an enigmatic fishermen...

Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7...

Isla Contoy is a small island that operates as a National park and refuge Natural of both endemic and migratory birds is the ideal tour...

Known as the Gateway to the Riviera Maya, Puerto Morelos is a port city in Mexico on the Caribbean coast of the Yucatan Peninsula. It...

Discover an underground world of natural wonders and aquatic adventures in the heart of the Riviera Maya! We invite you on an exciting tour that...

Embark on the ultimate Bacalar journey with our complete tour, seamlessly blending excitement and flavor. Start by exploring the vibrant depths of Cenote Azul, followed...

The perfect tour to meet on the reef and in the majestic underwater museum “MUSA” so that you can enjoy your tour to the fullest...

Our experience is the most complete adrenaline tour where is included the ATV´s at the best option for the best price. Our certified guides will...
These answers are based on answers previously given to Cool Cancun customers' questions.