We have two options: Xel-Há Light (no food only soft drinks included) Xel-Há All-Inclusive (Food, soft drinks and open bar included) Xelha is considered one...
Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of...
Discover a Park That Plays With Your Mind and Awakens Your Senses! Xenses is unlike any other adventure park in the Riviera Maya. It’s not...
From any point of Xel-Ha, you can admire unparalleled jungle landscapes, and crystal clear waters and receive the sun's rays, but it is the Lighthouse...
These answers are based on answers previously given to Cool Cancun customers' questions.
We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.
Gather your information
Send it to us
We'll review
Receive your refund
The following conditions apply to all lowest price guarantee refund requests:
Cool Cancun wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.
If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
Ask us anything!
Cool Robot
