Stop At: Xel-Ha Park by Xcaret, Puerto Juarez Federal Highway, km 240, Solidaridad, Quintana Roo 77780

Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.

Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.

Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.

New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.

Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.

Duration: 12 hours

Stop At: Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

Water Activities:
-Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,

Duration: 5 hours

Stop At: Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

Land Activities:
Scenic View, -Children Playground, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train

Duration: 3 hours

Stop At: Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

Air Activities:
Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing

Duration: 2 minutes

Stop At: Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

Special Activities at extra cost:
-Adrenalina Jetboat Ride(Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm)

-Sea Trek®(Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years -important to try the helmet before the activity)

-Snuba®(Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years -important to know how to swim)

Duration: 30 minutes

Stop At: Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

All-inclusive Food & Beverages at Restaurants and Bars:
-Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo

Duration: 2 hours

• Reservations are REQUIRED for all bookings
• Book Your Package On-Line and Receive Your Confirmation
• Departure point: Detailed check-in instructions - including the address and parking information if applicable - will be included in your final confirmation email.
• Duration: 9 to 10 hours (Approx.)
• Departure Time:
  Confirm time with the local provider in advance of your experience.
  Xel-Ha with Transportation
  4/8/2024 - 6/30/2024

  Monday - Sunday :

  07:00 AM - 07:00 PM

  7/1/2024 - 8/11/2024

  Monday - Sunday :

  07:00 AM - 07:00 PM

  8/12/2024 - 12/25/2024

  Monday - Sunday :

  07:00 AM - 07:00 PM

  12/26/2024 - 12/31/2024

  Monday - Tuesday :

  07:00 AM - 07:00 PM

  Thursday - Sunday :

  07:00 AM - 07:00 PM

• All-you-can-eat buffet
• Hotel pickup and drop-off
• Use of snorkel equipment and inner tubes
• Use of lounge chairs, hammocks and rest areas
• Life vests
• Access to showers, lockers and towels
• Beverages
• Priority Access: You can have your admission bracelets on the bus on your way to the park.
• Gratuities
• Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
• Souvenirs (Available to purchase)
• Photos (Available to purchase)

• Confirmation Voucher (printed or mobile)
• Any required or suggested items listed on your confirmation email.
• A Smile!

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Transportation options are wheelchair accessible
• All areas and surfaces are wheelchair accessible
• Suitable for all physical fitness levels
• Important: Children must be accompanied by an adult all the time.
• Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
• It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
• The Voucher schedule is informative and it does not indicate your pick-up time.
• The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
• Tours and days of operation are subject to availability and changes.
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Cool Cancun staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• Some activities like underground rivers have a check point for health issues
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

You can cancel up to 24 hours in advance of the experience for a full refund.