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Xel-Ha Tickets with Transportation included

531 Reviews 4.60 out of 5 stars Based on 531 reviews collected by Cool Cancun and TripAdvisor | Recommended by 90% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico
Don't miss out!
On average, this is booked 19 (0) days in advance.

9 to 10 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English
and 1 more
Spanish
Instant confirmation

Overview

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!
we've got you covered with transport to and from your hotel!
The All-Inclusive option includes breakfast, lunch buffet and an open bar.

What's Included

  • Inner tubes and bicycles are available for use
  • Hotel pickup and drop-off
  • The Light option includes unlimited soft drinks, ice and mineral water
  • Gratuities
  • Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
  • Souvenirs (Available to purchase)
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Meeting and Pickup

Pickup point

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Xel-Ha Park by Xcaret

Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
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12 hours Admission Ticket Included

Xel-Há Park

Water Activities: -Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
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5 hours Admission Ticket Included

Xel-Há Park

Land Activities: Scenic View, -Children Playground, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train
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3 hours Admission Ticket Included

Xel-Há Park

Air Activities: Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing
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2 minutes Admission Ticket Included

Xel-Há Park

Special Activities at extra cost: -Adrenalina Jetboat Ride(Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm)-Sea Trek®(Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years -important to try the helmet before the activity)-Snuba®(Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years -important to know how to swim)
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30 minutes Admission Ticket Free

Xel-Há Park

All-inclusive Food & Beverages at Restaurants and Bars: -Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo
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2 hours Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Important: Children must be accompanied by an adult all the time.
  • With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
  • Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.

Frequently Asked Questions (6)

Q: What is the cancellation policy for the Xel-Ha Tickets with Transportation included?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-6140CUNXEL

Traveler Photos

Reviews

4.60
531 reviews

Average 4.60 out of 5 stars based on 531 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
399
4 stars
80
3 stars
34
2 stars
7
1 star
11
Don't miss out!
On average, this is booked 19 (0) days in advance.

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What's Included

Activity name

  • Inner tubes and bicycles are available for use
  • Hotel pickup and drop-off
  • The Light option includes unlimited soft drinks, ice and mineral water
  • The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
  • Use of lounge chairs, hammocks and rest areas
  • Access to showers, lockers and towels
  • Special surprise if it is your birthday
  • You will receive your park entry wristband on the bus on the way to the park.
  • Snorkeling gear is included, with mask, fins and flotation vest
  • Visitors will have access to more than 50 attractions including guided experiences inside the park
  • Gratuities
  • Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
  • Souvenirs (Available to purchase)
  • Photos (Available to purchase)
  • Light option does not include food and alcoholic beverages

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Some activities like underground rivers have a check point for health issues
  • Infants are unable to thermoregulate, meaning they can only swim in certain areas.
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Important: Children must be accompanied by an adult all the time.
  • With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
  • Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • The Voucher schedule is informative and it does not indicate your pick-up time.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Product operations are subject to availability and changes.
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
  • This tour/activity will have a maximum of 5 travelers

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