Stop At: Xcaret, Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo 77710

Xcaret boasts more than 40 activities, natural attractions and cultural shows, including a butterfly pavilion where native butterflies of the Yucatan Peninsula fly in their natural habitat, a coral reef aquarium, a henequen hacienda with its Museum of Popular Mexican Art and a seven-level Mexican cemetery with 365 tombs!

Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times.

Your admission includes a buffet lunch with unlimited beverages (soft drinks, flavored waters and coffee) with your food.

Duration: 12 hours

Stop At: Xel-Ha Park by Xcaret, Puerto Juarez Federal Highway, km 240, Solidaridad, Quintana Roo 77780

Xel-Ha is Considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities in Xel-Ha’s series of inlets, lagoons, sinkholes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Take advantage of educational programs such as the conservation of the endangered queen conch.

Enjoy complimentary lifejackets, inner tubes and bicycles with access to lounge chairs, hammocks and rest areas. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Vsit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.

Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.

Duration: 6 hours

Stop At: Xplor Park by Xcaret, Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo 77710

At Xplor you will explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges.

Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included.

Duration: 12 hours

Stop At: Chichen Itza, Chichen Itza, Yucatan

Guide tour to the Chichen Itza

Duration: 6 hours

• Reservations are REQUIRED for all bookings
• Book Your Package On-Line and Receive Your Confirmation
• Departure point: Detailed check-in instructions - including the address and parking information if applicable - will be included in your final confirmation email.
• Duration: 6 to 12 hours (Approx.)
• Departure Time: 07:00 AM

• Hotel pickup and drop-off
• Food and beverages
• Lockers, dressing rooms, showers and towel
• Priority Access: You can have your admission bracelets on the bus on your way to the park.
• Local English- and Spanish-speaking guide
• Use of snorkel equipment (USD $25 refundable deposit required)
• Gratuities
• Souvenirs (Available to purchase)
• Photos (Available to purchase)

• Confirmation Voucher (printed or mobile)
• Any required or suggested items listed on your confirmation email.
• A Smile!

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

• Wheelchair accessible
• Public transportation options are available nearby
• Suitable for all physical fitness levels
• It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
• This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
• Note: take the 2 selected tours within 15 days of each other (1 tour per day)
• Note: Chichen Itza and Xplor are not offered on Sundays
• Minimum age for Xplor is 5 years
• Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
• The Voucher schedule is informative.
• The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
• Tours and days of operation are subject to availability and changes.
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• Infants 0 to 4 years are Free of charge.
• Important: Children must be accompanied by an adult all the time.
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Cool Cancun staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

You can cancel up to 24 hours in advance of the experience for a full refund.