Xenotes Tour from Cancun: Open & Semi-Open Cenotes
Overview
Discover four different types of cenotes in one experience, each with its own natural setting and activities. From open-air pools surrounded by jungle to underground formations, the Xenotes experience lets you experience the diversity of the Ruta de los Cenotes in a single day.
Swim in clear freshwater, paddle through a cenote by kayak, soar over the jungle on a zipline, or descend by rappel into a natural cavern. Along the way, learn about the cenotes, the surrounding ecosystems, and Mayan traditions and legends about the aluxes.
With adventure, nature, cultural stories, and time to enjoy a picnic lunch, Xenotes offers a different way to discover the cenotes of the Riviera Maya.
What's Included
- Equipment: life jacket , rappel equipment and kayak Use of toilets, changing rooms and towel
- Activities of abseiling, zip line, kayak and water exploration swim
- Water, coffee, wine and beer to choose during the picnic
- Soft drinks fruits of the season and sweet bread
- Visit to four different types of cenotes
- Round trip transportation with certified guide
- Tips
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Cancun Meeting Point: Wyndham Garden Cancun Downtown ( Iron sun)The pickup time is set according to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
La Ruta de los Cenotes
4 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- The use of the life jacket is mandatory during all water activities.
- Some activities are not suitable for pregnant women.
- Some activities are not recommended for people suffering from epilepsy, asthma, hypertension, diabetes, or with neck and/or back problems, with recent surgeries or a history of heart problems.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- T is not possible to change the date on the day of your visit
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
- The use of the life jacket is mandatory during all water activities.
- There might be changes without prior notice to the tour’s logistics or operation.
- Travelers should have at least a moderate level of physical fitness
- Children under 11 years with a height greater than 1.40m must present identification to prove their age.
- This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
- The average water temperature of the cenotes is 75 to 78° F throughout the year
- Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy
- Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable
- This tour/activity will have a maximum of 50 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Xenotes Tour from Cancun: Open & Semi-Open Cenotes?
Cancellation Policy
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Activity code: C-208725P40
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Equipment: life jacket , rappel equipment and kayak Use of toilets, changing rooms and towel.
- Activities of abseiling, zip line, kayak and water exploration swim.
- Water, coffee, wine and beer to choose during the picnic.
- Soft drinks fruits of the season and sweet bread.
- Visit to four different types of cenotes.
- Round trip transportation with certified guide.
- Tips.
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xenotes Tour from Cancun: Open & Semi-Open Cenotes is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- The use of the life jacket is mandatory during all water activities.
- Some activities are not suitable for pregnant women.
- Some activities are not recommended for people suffering from epilepsy, asthma, hypertension, diabetes, or with neck and/or back problems, with recent surgeries or a history of heart problems.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- t is not possible to change the date on the day of your visit
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
- The use of the life jacket is mandatory during all water activities.
- There might be changes without prior notice to the tour’s logistics or operation.
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenotes Tour from Cancun: Open & Semi-Open Cenotes will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Equipment: life jacket , rappel equipment and kayak Use of toilets, changing rooms and towel
- Activities of abseiling, zip line, kayak and water exploration swim
- Water, coffee, wine and beer to choose during the picnic
- Soft drinks fruits of the season and sweet bread
- Visit to four different types of cenotes
- Round trip transportation with certified guide
- Tips
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- The use of the life jacket is mandatory during all water activities.
- Some activities are not suitable for pregnant women.
- Some activities are not recommended for people suffering from epilepsy, asthma, hypertension, diabetes, or with neck and/or back problems, with recent surgeries or a history of heart problems.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- t is not possible to change the date on the day of your visit
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
- The use of the life jacket is mandatory during all water activities.
- There might be changes without prior notice to the tour’s logistics or operation.
- Travelers should have at least a moderate level of physical fitness
- Children under 11 years with a height greater than 1.40m must present identification to prove their age.
- This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
- The average water temperature of the cenotes is 75 to 78° F throughout the year
- Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy
- Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable
- This tour/activity will have a maximum of 50 travelers
