Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...

When you come and discover our 4 beautifull cenotes excursion, you will be able to contemplate the nature of the Mayan jungle, feel the multiple...

Embark on an exclusive journey aboard the stunning 52ft Sea Ray Sundancer, Island Gypsy, designed for ultimate comfort in the Mexican Caribbean. This private luxury...

Come and discover the amazing wildlife of ´Isla Holbox´. Our boat will take you to this fascinating island which is also known as ´the Little...

Explore the wild beauty of northern Yucatán on this engaging eco-experience. Begin with a guided boat tour through the Río Lagartos Biosphere Reserve, a protected...

*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya....

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along...

Rio Secreto has evolved, both as a brand and as a natural reserve, with the addition of Rio Secreto Plus – the most spectacular tour...

You get to drive a speed boat for 2, 3 or 4 passengers. You will explore the mangrove canals all over the lagoon, appreciating all...

Welcome to one of the most requested activities in Mexico, the Extreme Snorkel, we make this activity in Puerto Morelos, that is an enigmatic fishermen...

Combining nature with history, culture, and cuisine, Xcaret boasts more than 40 attractions guaranteeing a fun-filled family day out. Witness an exhilarating equestrian show, marvel...

In this amazing tour you will be visiting the Casa Tortuga Nature Park, the park have 4 unique cenotes, wich 2 of them will be...

Our experience is the most complete adrenaline tour where is included the ATV´s at the best option for the best price. Our certified guides will...

Looking for the best way to explore the Mexican Caribbean? Join us in this full-day tour to two heavenly islands that you cannot miss during...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

If you like adventure and love nature, you cannot miss this tour, where you can enjoy three of our cenotes and a beautiful lagoon in...

This is an opportunity to get to know one of the jewels of the Caribbean Sea, without worrying about anything other than enjoying yourself, taking...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Discover the magic of Riviera Maya's cenotes, the mystical cave pools that occupy an important role in the Mayan civilization. Continue to beautiful Akumal beach,...

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...
These answers are based on answers previously given to Cool Cancun customers' questions.