Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves,...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants. Your encounter will...

Visiting Chichén Itzá should be unforgettable, not stressful. Skip the crowds and big buses for a safe, personalized experience. Travel with your own group in...

Dive into the crystal-clear waters of Puerto Morelos and experience snorkeling at the world's second-largest barrier reef. Just offshore, this vibrant marine sanctuary teems with...

The archeological site of Tulum, an ancient Mayan port overlooking the crystal waters of the Caribbean, is a must-see on a visit to the Yucatan....

Enjoy a guided kayak tour through Nichupté Lagoon during one of the most beautiful times of the day. Paddle through peaceful mangrove channels and discover...

Immerse yourself in the stunning beauty of Tulum with a professional photography session at its most iconic locations. Explore a turquoise cenote, famous sculptures, and...

Enjoy a hassle-free experience with hotel pickup and a certified guide In German , French , Italian , Spanish or English. Join us for a...

Isla Contoy is a small island that operates as a National park and refuge Natural of both endemic and migratory birds is the ideal tour...

Embark on the ultimate Bacalar journey with our complete tour, seamlessly blending excitement and flavor. Start by exploring the vibrant depths of Cenote Azul, followed...

Discover the enchanting cenotes of Playa del Carmen on a private tour that showcases three exceptional natural wonders: Cenotes park Xtun 2 different caves ,...

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...

This adventure is the perfect fit for travelers that love nature and culture! Our first stop will take us to the Tulum Ruins where our...

This tour makes it unique since you will connect with nature and marine life as we will swim with sea turtles in their natural habitat...

Discover the beauty of the Yucatan Peninsula on a 7-day adventure tour visiting main archaeological sites. You'll enjoy awesome biking days and fall in love...

This tour will take you to Nichupte Lagoon and give you an insight at what hides behind the most luxurious hotels in Cancun. On this...

Rio Secreto is a journey through a crystal museum, whose formations tell the geological history of the Earth and are undoubtedly a life-transforming experience. Before...

This private tour will take you on a jungle adventure at Punta Laguna Nature Reserve. You will kayak on a lagoon, zipline and soar through...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

This adventure is the perfect fit for travelers that love nature and culture! Our first stop will take us to the Tulum Ruins where our...
These answers are based on answers previously given to Cool Cancun customers' questions.