Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

This tour makes it unique since you will connect with nature and marine life as we will swim with sea turtles in their natural habitat...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

It combines the very best of the Riviera Maya in one unforgettable experience. You’ll snorkel in Yal Kú Cove, a natural sanctuary where the sea...

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

If you like adventure and love nature, you cannot miss this tour, where you can enjoy three of our cenotes and a beautiful lagoon in...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves,...

Visiting Las Coloradas is one of the magical moments where you will enjoy a wonderful connection with nature. You will be able to take photos...

Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7...

Rio Secreto is a journey through a crystal museum, whose formations tell the geological history of the Earth and are undoubtedly a life-transforming experience. Before...

Emotions, adventure and learning! Take this tour to appreciate two important sites for the Mayan culture: Tulum and Cenote. The ancient architecture and knowledge of...

When you come and discover our 4 beautifull cenotes excursion, you will be able to contemplate the nature of the Mayan jungle, feel the multiple...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along...

Discover the enchanting cenotes of Playa del Carmen on a private tour that showcases three exceptional natural wonders: Cenotes park Xtun 2 different caves ,...

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...

Rio Secreto has evolved, both as a brand and as a natural reserve, with the addition of Rio Secreto Plus – the most spectacular tour...

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...
These answers are based on answers previously given to Cool Cancun customers' questions.