Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

When you come and discover our 4 beautifull cenotes excursion, you will be able to contemplate the nature of the Mayan jungle, feel the multiple...

Emotions, adventure and learning! Take this tour to appreciate two important sites for the Mayan culture: Tulum and Cenote. The ancient architecture and knowledge of...

Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7...

Rio Secreto is a journey through a crystal museum, whose formations tell the geological history of the Earth and are undoubtedly a life-transforming experience. Before...

Visiting Las Coloradas is one of the magical moments where you will enjoy a wonderful connection with nature. You will be able to take photos...

Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves,...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

If you like adventure and love nature, you cannot miss this tour, where you can enjoy three of our cenotes and a beautiful lagoon in...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...

It combines the very best of the Riviera Maya in one unforgettable experience. You’ll snorkel in Yal Kú Cove, a natural sanctuary where the sea...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

This tour makes it unique since you will connect with nature and marine life as we will swim with sea turtles in their natural habitat...

Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very...

This tour offers you the opportunity of visit this beautiful and magical island and to have a fun party on the way there, enjoy a...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

The perfect tour to meet on the reef and in the majestic underwater museum “MUSA” so that you can enjoy your tour to the fullest...
These answers are based on answers previously given to Cool Cancun customers' questions.