Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Set sail on our spacious catamaran, with room for up to 60 guests, and enjoy a premium experience from start to finish. Our team is...

Skip the crowded bus tours to Ek Balam and get there with us! This private day tour lets you customize the itinerary and get there...

Spend an adventure-filled half-day in the nature, horseback riding in a polo club followed by a lengthy ATV trip through the jungle. Arrive at scenic,...

On board this incredible catamaran, we will navigate the clear and calm waters of the Caribbean Sea. During our journey to Isla Mujeres in the...

Tour archeological sites, encounter the diverse wildlife of the Rio Lagartos nature preserve, and get close look at Maya architecture during this day trip from Cancun...

The Mexican Yucatan peninsula is one of the few places in the world where you can share the clearest water in the Caribbean Sea with...

Your journey begins in the ancient ruins of Ek Balam, a magnificent archaeological site hidden deep in the Yucatán jungle. Accompanied by certified guides, you’ll...

The Archaeological zone of Chichén Itzá is located 90 minutes far from Merida Yucatán, this place called a World Heritage site by UNESCO, It was...

This is the most complete tour you will find in Cozumel, you will snorkel in the reefs of Palancar, Colombia, you will sail in heaven...

Enjoy our SEMI-PRIVATE and SAFE tour, 4 different cenotes and their activities ... You will enter the middle of the jungle knowing two open cenotes...

This is a tour for food lovers and nature, you will know the Mayan experiences such as choco cocoa, the uses that the Mayans gave...

Get ready for the adventure in Xplor! We will pick you up at your hotel or closest meeting point to take you to the heart...

This is a private tour where you will have the opportunity to customize your experience you will be able to choose your departure time, to...

I'm a bilingual, federally licensed guide with over 10 years of experience, offering small group or private tours in my 2025 Toyota HiAce van, which...

Sail Away to Isla Mujeres: Snorkel, Beach Club & Open Bar Fun! Set sail across the crystal-clear waters of the Mexican Caribbean on a luxury...

We will visit early one of the oldest and most accurate ancient cultures in Mesoamerica, great astronomers, mathematicians and engineers who developed their own Calendar...

Operated by Senor Travel Bug, see lots of wildlife in the Cancun and Riviera Maya region, exotic and colourful birdlife in the jungle, potentially multiple...

This 13-hour day trip takes you from your hotel in Cancun inland to the recently excavated ruins of Ek Balam, a Mayan city full of...

Tulum is one of the most beautiful places to visit in the whole world, a unique combination of Mayan ruins and the beautiful beaches of...

Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...
These answers are based on answers previously given to Cool Cancun customers' questions.