Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Have the time of your live with this unforgettable night out at Mandala Nightclub in Cancun. Your ticket allows you to enjoy no lines, no...

Enjoy a seamless journey with our private transfer service to or from CUN Cancun International Airport. Book in advance for a stress-free experience that fits...

If you are looking for a tour that will transport you to a natural and cultural adventure this is the perfect tour to you. Bacalar...

This tour allows you to visit the archaeological site with the best view of the Caribbean Sea in the Riviera Maya, in addition to knowing...

Love will fall at the foot of the Nichupté Lagoon, as you discover its most precious secrets aboard the Columbus Romantic Dinner Cruise. This is...

Start your vacation stress-free with this private transportation for 1 to 7 passengers from hotels in the area of Costa Mujeres, Cancun, Riviera Mya or...

It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival...

With us you do not share transportation, you forget about long lines, you do not have to wait to find transportation without having to negotiate...

Experience an unforgettable experience with this family tour that takes you to explore the best of the Riviera Maya. Start your adventure swimming with turtles...

Important information: from July 19 to August 19, 2023, due to the beginning of the salt haverst, the pink tone of Las Coloradas is much...

Bacalar is a wonderful village! Between small fishermen's houses emerges the beautiful lagoon of the same name that, they claim, has seven shades of blue....

If you love swimming surrounded by nature, this is the best option to visit 5 of the most beautiful cenotes in the Riviera Maya. Dive...

Prepare you because on this tour you will have a fantastic adventure through the magical town of Bacalar. This tour is for nature and cultural...

Discover a Park That Plays With Your Mind and Awakens Your Senses! Xenses is unlike any other adventure park in the Riviera Maya. It’s not...

Sail into an unforgettable Caribbean escape with our Isla Mujeres Catamaran Tour! Feel the breeze as you glide over crystal-clear waters toward Isla Mujeres, a...

Disconnect from daily life and get connected to mother earth over 8.000 (Cenotes) underground rivers and caves to visit in the peninsula of Yucatan....

The first stop will be at Tulum Ruins, with a certifed guide we'll learn the history and mistery surronding this place. We'll get to enjoy...

The best way to explore and enjoy the old mayan city by experts in history, doing this at your pick up time preference, in a...

This activity is unique because is the only place on the Rivera Maya where you can ride a Horse, swim in the underground river have...

Discover the amazing Laguna de Bacalar with this exclusive tour from Cancun, Riviera Maya, Playa del Carmen or Tulum! Designed for those looking for personalized...
These answers are based on answers previously given to Cool Cancun customers' questions.