Cancun airport private transfer

21 Reviews 4.48 out of 5 stars Based on 21 reviews collected by Cool Cancun and TripAdvisor | Cancun, Mexico

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Don't miss out!
On average, this is booked 19 (0) days in advance.

1 hour (approx.)
Mobile ticket
Instant confirmation

Overview

Going to your hotel with our company is easy, straightforward and reliable.   We are here to serve you and all of our services are 100% guaranteed.

we are celebrating our 5th anniversary and as a token of appreciation for your preference you will get a free shopping tour to Cancun or Playa del Carmen.
the free tour will take place on a different day of your arrival. Reservation 2 days in advance is required and is subjet to availability.
upon arrival you will get the number of the executive who will assist you to make your reservation

Over 250 000 happy passengers. 2020 and 2021 vehicles fully sanitized.
Expert drivers who will take you in luxury and comfort.
with us you don't have to worry about delayed flights our staff will be monitoring your flight so we can have your vehicle ready when is time to drive you to your hotel. The best quality and price are our standards in each transfer service.

What's Included

  • Free shopping tour to Cancun or Playa del Carmen
  • 1 piece of luggage per person
  • Meet and greet
  • Alcoholic beverages Alcoholic Beverages
See 1 more

Meeting and Pickup

Pickup point

Cancun Airport
Cancun, Quintana Roo, Mexico

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Pickup details

once your flight landed and you go trough customes and migration please take the exit of travel agencies and tour operators.### Meeting PointsOur representatives will be waiting for you holding a sign with our logo at the following locations:- ✈️ **Terminal 2**: Platform **32** - ✈️ **Terminal 3**: Platform **55** - ✈️ **Terminal 4**: Platform **50**If you booked just departure please call us a day prior your departure to get your pick up time. On shared transportation we will group you with other customers and will make stops on different hotels please don't forget to call us or text us a day before your departure.The service will be available at the time you selected, and as a courtesy, the vehicle will wait up to 20 minutes after the scheduled time.

OR
Meeting point

Carretera a Aeropuerto Cancún
77500 Cancún, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Vialidad Paseo Mujeres Supermanzana 3 Manzana 1 Lote 10
77400 Cancún, Q.R., Mexico

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Once you booked your transfer you will receive a voucher. This will be your boarding pass you don't need to print it you can show it on your mobile. After you arrive and clear customs take the exit of travel agencies and tour operators. Our staff will be waiting for you holding a sign with your name written on it. Our airport receptionist will check your voucher and walk you to the area where the vehicle and driver will be waiting for you.

On the day of your arrival we will be monitoring your flight all day. If your flight changes and you are arriving in a totally different flight at a totally different time, then please send us a message and let us know the new flight information, we will update your arrival and move your vehicle to the new time.

When you arrive to the airport in Cancun, first you are going to go through immigration, then you will be guided to the baggage claim area where you are going to wait for your luggage. Once you have your luggage, they you will proceed to customs. Customs procedures can take 5 minutes or 45 minutes depending on how many people are clearing customs before you or if your luggage is going to be inspected. The whole arrival procedure, immigration, baggage claim and customs inspections, can take a long while, 

After you have cleared customs, please proceed to walk OUTSIDE your arrival terminal. --- REMEMBER ALL THE WAY OUTSIDE – there you will look for our airport representative WITH A BIG SIGN WITH OUR LOGO(see top ). Once you have located our representative, just identify yourself, if necessary show him your receipt or the confirmation email you received from us and he/she will take your vehicle which is going to take you to your hotel. since reserved a ROUND TRIP SERVICE, then our representative at the airport will give you our local contact numbers in case you need to make changes. however our staff will get in touch with you a day before your departure to provide you with your pick up time from the resort to the airport

Warning!!!

After you pick up your luggage, and as you walk though the hallway, you may be stopped and be invited to go to "their great hotel opening" or using some other briefing to make you to go to a sales room where they will try to sell you a membership that goes from 140 000.00 to 5 000.00 usd. To make this attractive you may have offered tours at ridiculous prices or even for free, sometimes money cash, but........Who back at home will offer you something like this? Be careful, nothing offered to you will pay for your time or for a day of vacation that already had cost you a lot of money.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Cancun airport private transfer?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-41445P29

Reviews

4.48
21 reviews

Average 4.48 out of 5 stars based on 21 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
18
4 stars
0
3 stars
0
2 stars
1
1 star
2

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On average, this is booked 19 (0) days in advance.

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What's Included

Activity name

  • Free shopping tour to Cancun or Playa del Carmen
  • 1 piece of luggage per person
  • Meet and greet
  • Alcoholic beveragesAlcoholic Beverages

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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