Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Enjoy a day sailing through the Caribbean Sea aboard our 43 ft Catamaran, you can choose a trip to Isla Mujeres or just sailing on...

This is a private transportation that will take you straight to your hotel or destination in the hotel strip of Cancun. we are celebrating our...

This experience stands out by combining culture, nature, and exclusivity in a carefully designed afternoon itinerary. Guests don’t just visit Cobá—they connect with living Mayan...

Join us in this eco-adventure snorkeling tour to the only virgin island in the Mexican Caribbean the national park and ecological reserve of Contoy Island....

Do you want to enjoy the best panoramic view of Cancun? On the Skyrider parasailing tour, you will have the possibility to take an exciting...

Spend the day touring the well-preserved ruins of Chichen Itza, look up and look at the steps of the pyramid of Kukulkan and enjoy a...

Explore the amazing Rainbow Mountain in the region of Vinincunca. You will hike along the Andes, encountering beautiful scenery of the mountains and surrounding glaciers....

Immerse yourself in the jungle of Puerto Morelos on a tour with convenient round-trip transportation from your hotel in Cancun, Costa Mujeres, Puerto Morelos and...

Have you run out of ideas to celebrate love with your partner? Imagine reconquering your true love. In Cancun, you have an incredible opportunity to...

We are the first and original jungle tour in wave runner in Cancun. You will follow the tour guide in your jetski, you will drive...

This 6-hour tour takes you from your Cancun or Riviera Maya Hotel to the ancient Mayan ruins of Tulum, the only archaeological city on the coast...

We've got the perfect plan for you. Get ready for some horseback riding, cenote diving, and ziplining, all in one package. We'll even take care...

Visit Xel-Ha, an amazing natural wonder, where the crystalline river makes for a great snorkel spot, and the paths through the jungle impress anyone daring...

Prepare yourself for a day of adventure in the Caribbean Sea and fishing in Cancun. Board one of dozens of sleek fishing boats, cruise about...

Discover Cancun! The best and most complete guided tour of the city. Tour the most emblematic sites of the downtown area and the Hotel Zone...

Discover some of Yucatán’s most memorable landscapes and cultural treasures on a shared full-day experience that brings together ancient history, refreshing cenote waters, local cuisine,...

*Step into luxury when you board one of our fully-equipped sailboats. *Receive a friendly greeting from our crew who will provide you with unmatched service...

Did you ever want to go parasailing but were afraid to do it alone? Imagine the feeling of soaring high above the Cancun hotel zone...

Travel into the heart of Yucatán for a full-day shared tour that brings together Chichen Itza, Cenote, Valladolid, and a regional buffet lunch in one...

Explore your adventurous side and enjoy a unique experience. Accelerate a powerful ATV, and fly through the air on our zip lines, to conclude the...
These answers are based on answers previously given to Cool Cancun customers' questions.