Cirque du Soleil JOYÀ Admission Tickets
Overview
JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world. Inspired by ancient Mayan iconography, this spectacular production blends breathtaking acrobatics, music, and storytelling into an unforgettable theatrical experience.
Ranked among the Top 10 tours in Cancun and the Riviera Maya, JOYÀ is truly a must-do experience for anyone visiting the destination. Due to its popularity, tickets often sell out quickly, so we highly recommend reserving in advance to secure your seats.
Why you’ll love it:
• A world-class show by Cirque du Soleil inspired by Mayan culture
• Top 10 rated tour in Cancun – Riviera Maya
• Multiple showtimes available to match your plans
If you’re visiting Cancun or the Riviera Maya, JOYÀ is an experience you simply cannot miss.
What's Included
- Theater access
- All Fees and Taxes
- Parking
- Photos
- Boutique
Meeting and Pickup
Included with the options “Transfer + VIP Show & Dinner”, “Hotel Transfer + Elite Show”, “Hotel Transfer+Show & Dinner”, “Hotel Transfer+Premium Seats” and “Hotel Transfer + Show-Only”.
** This is the official shared transportation to Cirque Soleil Service**Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service.1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.
For the options “Show only-High Stools lateral”, “Premium Seats & Appetizers”, “Show & Dinner”, “VIP Show & Dinner”, “Show-Only Experience” and “NEW! Elite Show + Souvenir”.
Cirque du Soleil Joya
Km. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo 77710, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
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Cirque du Soleil Joya
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (duration 1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
- Tickets will be printed upon arrival at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID.
- ID will be requested for alcohol consumption
- Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
- Casual-formal dress code.
- We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
- The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
- This tour/activity will have a maximum of 8 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Cirque du Soleil JOYÀ Admission Tickets?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-6814CUNJOYA
Traveler Photos
Reviews
Average 4.64 out of 5 stars based on 1,074 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Theater access.
- All Fees and Taxes.
- Parking.
- Photos.
- Boutique.
The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cirque du Soleil JOYÀ Admission Tickets is as follows:
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cirque du Soleil JOYÀ Admission Tickets will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Theater access
- All Fees and Taxes
- Parking
- Photos
- Boutique
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (duration 1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
- Tickets will be printed upon arrival at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID.
- ID will be requested for alcohol consumption
- Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
- Casual-formal dress code.
- We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
- The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
- This tour/activity will have a maximum of 8 travelers
