Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Enjoy a private and reliable airport transfer with PM Riviera Transport & Travel. Travel comfortably in an air-conditioned vehicle with a professional driver, luggage assistance,...

Enjoy a private 4-hour catamaran tour in Cancun, reserved exclusively for your group. Depart from Playa Tortugas at Marina Adventure Bay after a smooth check-in...

Your exclusive, direct admission ticket lets you enter the archaeological site the first ones of the day —so you can explore in cooler temperatures without...

Dare to be part of one of the most enigmatic activities in Cancun and Mexico. We pick you up in vans equipped with air conditioning,...

Journey through time to explore the ancient Maya civilization at Tulum, an archaeological marvel. Discover the enduring remnants of this former city's iconic monuments and...

You will sail the turquoise waters of the caribbean aboard a catamaran and spend a wonderful time exploring Isla Mujeres. Enjoy the sun and the...

Get ready to live an incomparable experience. Caribean Golden, will make you disconnect from the world and you will live an unforgettable day. You will...

Make the most out of your airport departure experience at the Mera Business Lounge, Cancun Airport's most exclusive area. Relish a complete meal from the...

Our staff is committed to providing excellent service, All our operators are certified drivers ready to help you with your luggage and take it quickly...

Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of...

This is a mandatory activity for all tourists who arrive in Cancun and Riviera Maya. This activity takes place in the middle of the jungle,...

*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya....

JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world....

This exciting excursion will fully immerse you in the unique experience of the Mexican Caribbean. You'll explore a stunning coral reef, we'll also take you...

Go to this amazing adventure where you will be able to see the Mexico's gentle giants - whale sharks! Cruising the Gulf of Mexico with...

The day starts with a convenient and easy pickup at your hotel or meeting point of your choice, aboard an air-conditioned and comfortable vehicle, you...

Embark on an unforgettable tour that takes you deep into the heart of the Yucatan Peninsula! Start your day exploring the stunning cliffside ruins of...

Visit Chichen Itza, one of the New Seven Wonders of the World, with a certified bilingual guide who brings Mayan history to life. Swim in...

Enjoy the perfect blend of culture and adventure as you immerse yourself in Mayan culture like a local. Visit two significant archaeological sites: Tulum, the...

We have two options: Xel-Há Light (no food only soft drinks included) Xel-Há All-Inclusive (Food, soft drinks and open bar included) Xelha is considered one...
These answers are based on answers previously given to Cool Cancun customers' questions.