Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Lo que nos caracteriza es la atención personalizada, un trato amable y cordial, puntualidad y seguridad, es es nuestra misión. Si tu viaje a Cancún...

This private tour will take you on a jungle adventure at Punta Laguna Nature Reserve. You will kayak on a lagoon, zipline and soar through...

We customize every charter to special needs and likes of our clients and we arrange every aspect of your yacht chater we will match your...

Dive into the rhythmic heart of the Caribbean Mexican coast with salsa and bachata dance classes. Whether you're swaying to the sultry beats of bachata...

I'm a bilingual, federally licensed guide with over 10 years of experience, offering small group or private tours in my 2025 Toyota HiAce van, which...

Skip the crowded bus tours to Ek Balam and get there with us! This private day tour lets you customize the itinerary and get there...

Puerto Morelos, a fishing paradise, awaits you with waters full of marine life. Immerse yourself in the region’s rich fishing tradition with Los Tribilines, who...

This 13-hour day trip takes you from your hotel in Cancun inland to the recently excavated ruins of Ek Balam, a Mayan city full of...

Enjoy a fully private experience designed for travelers who want to discover the best of Tulum at their own pace. This tour combines the rich...

Come on board the PERLA1 and the first thing you’ll notice is how spacious it is. Enjoy a drink and view the beauty of CANCUN...

Embark on a one-of-a-kind journey, where every detail is crafted to make your adventure truly unique and memorable. Here’s what makes us stand out: Certified...

HI I'm Esteban Romero. I run a Salsa and Bachata dancing studio in Puerto Morelos. I've been dancing these rhythms for more than 6 years....

Climb aboard this newly refinished Carver 55ft long yacht for an exciting charter in the waters of Cancun and Isla Mujeres Beaches. All new upholstery...

Live a wonderful jungle and ocean adventure! Discover in one day three extraordinary ecosystems of the Mayan World, surprise yourself with Mexico´s biodiversity and join...

The best way to visit one of the 7 new wonders of the modern world, at your own pace, with your own tastes, with our...

Visit Chichen Itza, Valladolid and cenote Ik-Kil in one day on this private tour with lunch included. *Please note that cenote Ikkil is still closed...

Enjoy fantastic time fishing barracudas at the Mexican Caribbean, our expert staff will take you to the best fishing spots near Cancun for this amazing...

This isn’t just a beer tasting—it’s a flavorful journey through Mexico’s craft beer scene! Guided by a fun and knowledgeable beer sommelier, you’ll explore rare...

Emotions, adventure and learning! Take this tour to appreciate two important sites for the Mayan culture: Tulum and Cenote. The ancient architecture and knowledge of...

Prepare yourself for a day of adventure in the Caribbean Sea and fishing in Cancun. Board one of dozens of sleek fishing boats, cruise about...
These answers are based on answers previously given to Cool Cancun customers' questions.