Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

In this amazing tour we will discover the Maya jungle visiting an area to observe spider monkeys. The site we visit is part of 11...

Do you love culture and do you want to know more about the locals and their habits? It might be an option to spend a...

Enjoy fantastic time fishing barracudas at the Mexican Caribbean, our expert staff will take you to the best fishing spots near Cancun for this amazing...

Enjoy a tour swimming with the largest fish in the world. You will have a unique and once-in-a-lifetime experience on a small-group tour limited to...

Observe the beautiful whale sharks during their annual visit to Quintana Roo. Whale sharks are the largest fish species in the world and can grow...

An Exclusive Journey Through the Four Types of Cenotes The Xenotes Tour is a one-of-a-kind adventure where you'll immerse yourself in the mystical beauty of...

Start your adventure at the incredible Tulum Ruins, where a certified guide will reveal the rich history and legends behind this famous Mayan site. Perched...

Welcome to the perfect combination of adventure and entertainment. On this day you will enjoy living with the incredible Mayan jungle and you will be...

Xplor Fuego lights up the night with an electrifying jungle adventure! Let fire guide your way as you zip through the darkness on two circuits,...

Enjoy this ecotourism park located on the route of the cenotes, in the heart of the Riviera Maya, where you can take tours on ATVs,...

This is an opportunity to get to know one of the jewels of the Caribbean Sea, without worrying about anything other than enjoying yourself, taking...

Looking for an adventure that combines relaxation and immersion in nature? Join us for a sunset kayak ride and experience the natural beauty of your...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Get ready for a day full of adventure at Xplor, one of the most exciting parks in Cancun and the Riviera Maya. Soar high above...

Experience the most complete way to discover the Riviera Maya in a single day, combining nature, culture, adventure, and one of Mexico’s most iconic nighttime...

Enjoy the amazing Mayan Jungle making 3 activities, (atv-ing, ziplining and cenote swiming), in an ecological park located in the depths of the jungle of...

Discover the best of adventure in Riviera Maya, an ecological park located in the depths of the jungle of Quintana Roo, to spend a day...

The perfect combo for a day full of adventure and nature. Experience an expedition into the bowels of the earth, exploring an impressive underground river...

Experience the Thrill of Parasailing in Cancun! Want to experience the adrenaline rush of flying over the Caribbean Sea? Join our parasailing tour and have...
These answers are based on answers previously given to Cool Cancun customers' questions.