Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants. Your encounter will...

Get ready to live an unforgettable adventure in the jungle of Puerto Morelos! Departing from your hotel in Cancun, Costa Mujeres, Puerto Morelos and Riviera...

Immerse yourself in the heart of the Mayan jungle in Puerto Morelos on an exciting adventure, including round-trip transportation from your hote in Cancun, Costa...

In the Cenotes Zapote Eco-park you will enjoy Four natural cenotes with activities such as jungle zip line, zip line, bicycle, life jackets, sunglasses, lockers,...

Take a scuba dive lesson for one day and do not miss the chance to explore the amazing underwater world in Cancun without need a...

We specialize in making this all-day trip unique, a unique and beautiful experience for all our guests. This trip can always be customized as desired,...

Explore the ancient walled city of Tulum and immerse yourself in the rich Mayan culture through its impressive remains. Afterwards, cool off with a swim...

Embark on a unique Tulum experience that perfectly blends history and adventure. Begin your journey with a guided tour of Tulum’s awe-inspiring Mayan ruins, perched...

Get ready to be part of a unique experience about the Caribbean Sea and the spectacular landscapes that it offers to its visitors. The color...

Kayak is our passion our way of life! Alfredo and I are certificated guides in Natural Protected Areas and we both have our CPR/First Aid...

Embark on an epic adventure combining three thrilling activities: ziplining, ATVs, and a refreshing cenote swim. Soar through the trees: Experience the exhilaration of ziplining...

Come and enjoy a Caribbean experience and get to know our reefs. You will get to know one of the most paradisiacal islands in Mexico,...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants, your encounter will...

Tulum, Mayan Village and Cenote, three Activities in one day! Enjoy a hassle-free experience with hotel pickup and a certified guide in German , French...

Dive into the crystal-clear waters of Puerto Morelos and experience snorkeling at the world's second-largest barrier reef. Just offshore, this vibrant marine sanctuary teems with...

Enjoy a private sailing tour for just you and your party aboard a private sailboat which offers the opportunity to visit wonderful places that can only be...

This is NOT a LARGE COMPANY operated tour with employees! I offer a small, personalized, profesional AND relaxing scuba diving atmosphere for "1st time divers"...

Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities...

IMPORTANT: Experience exclusively designed for divers who already have certification and who are confident with their knowledge. If you are not please reserve as a...

Near Cancun there are ideal locations for bird watching. On this private 6-hour tour, you'll immerse in the jungle alongside a birding expert as your...
These answers are based on answers previously given to Cool Cancun customers' questions.