Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Your journey begins in the ancient ruins of Ek Balam, a magnificent archaeological site hidden deep in the Yucatán jungle. Accompanied by certified guides, you’ll...

Swim and snorkel in an area with the largest fish in the world — the whale shark — on this seasonal tour. Head out toward Isla...

This is the most complete tour you will find in Cozumel, you will snorkel in the reefs of Palancar, Colombia, you will sail in heaven...

Rio Secreto is a journey through a crystal museum, whose formations tell the geological history of the Earth and are undoubtedly a life-transforming experience. Before...

It is the most exciting activity for all travelers coming to Cancun. Our tour takes place in the middle of the jungle; nothing is like...

Sail Away to Isla Mujeres: Snorkel, Beach Club & Open Bar Fun! Set sail across the crystal-clear waters of the Mexican Caribbean on a luxury...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

This adventure is the perfect fit for travelers that love nature and culture! Our first stop will take us to the Tulum Ruins where our...

Enjoy a tour swimming with the largest fish in the world. You will have a unique and once-in-a-lifetime experience on a small-group tour limited to...

Start your adventure at the incredible Tulum Ruins, where a certified guide will reveal the rich history and legends behind this famous Mayan site. Perched...

Discover the Underground Mystery of Río Secreto! Welcome to an adventure that will take you to the heart of the Earth. At Río Secreto, an...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Get ready for a day full of adventure at Xplor, one of the most exciting parks in Cancun and the Riviera Maya. Soar high above...

Not many people realize that near Puerto Morelos there is a great spot for bird watching. Along with our knowledgeable birding guide, you will experience...

Join us on an unforgettable Tulum tour featuring Casa Tortuga and the iconic Madre Naturaleza. Travel stress-free with convenient transportation to Tulum's ancient wonders. Enjoy...

Experience the private catamaran party on your way to Isla Mujeres! Our private catamaran has space for up to 10 persons, on board we'll have...

Sail into an unforgettable Caribbean escape with our Isla Mujeres Catamaran Tour! Feel the breeze as you glide over crystal-clear waters toward Isla Mujeres, a...

Explore the ancient wonders of Tulum and Coba on this private tour, designed for those looking to delve into the rich history and stunning landscapes...

This Sian Ka’an tour is an exclusive experience for those looking to explore one of the last unspoilt reserves of the Caribbean, far from mass...

It is a guaranteed experience, a little known place and a private tour, come to know a beautiful Mayan community in the tulum jungle where...
These answers are based on answers previously given to Cool Cancun customers' questions.