Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Begin your ultimate Cancún adventure at El Rey Polo Club on the famous Ruta de los Cenotes. Ride through peaceful jungle trails on horseback —...

The perfect tour to meet on the reef and in the majestic underwater museum “MUSA” so that you can enjoy your tour to the fullest...

Discover a tour that you have to live to believe it! Discover the Pre-Hispanic City, which is undoubtedly a unique wonder in the world. the...

Embark on the ultimate Isla Mujeres tour from Cancun on a luxurious catamaran, complete with snorkeling gear, lunch, and drinks included. Sail along the stunning...

Sian Ka'an Biosphere is known for the amount of species that lives there, it's a piece of heaven that hasn't been touch by humans and...

We started the tour with the pick-up at the hotel and headed towards the route of the cenotes in Puerto Morelos. Upon arrival travelers will...

This wonderful adventure waits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...

Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

Holbox is the most popular island in the Caribbean Sea, and you will have the opportunity to know why people are talking about this incredible...

Important information: from July 19 to August 19, 2023, due to the beginning of the salt haverst, the pink tone of Las Coloradas is much...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

Bacalar is a wonderful village! Between small fishermen's houses emerges the beautiful lagoon of the same name that, they claim, has seven shades of blue....

Experience an adventure in the most beautiful sea in the world! Admire the idyllic beaches of the Caribbean Sea aboard a catamaran in Cancun to...

Explore the enigmatic archaeological site of Chichén Itzá, the most important ceremonial center of the Mayan civilization. Discover its renowned Kukulcán Temple, considered one of...

Live the experience through the Caribbean Sea to Cozumel, where you can admire the turquoise blue and crystal-clear waters. A fabulous paradise for lovers of...

Imagine being in a place with complete darkness, where your eyes will never adjust and the only light that exists is that of your flashlight....

Explore one of Mexico’s most enigmatic archaeological sites, Chichén Itzá. Learn about the history of this iconic place, discover the Kukulkan Pyramid, and understand the...

Live an unforgettable experience in a place full of magic and natural history, where you can take a tour under the earth, the so-called Maya...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...
These answers are based on answers previously given to Cool Cancun customers' questions.