Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Experience the beauty of El Cielo, Cozumel on an unforgettable island adventure! Begin your journey with a scenic ferry ride to the island of Cozumel,...

Embark on the ultimate Isla Mujeres tour from Cancun on a luxurious catamaran, complete with snorkeling gear, lunch, and drinks included. Sail along the stunning...

Discover the natural wonders of northern Yucatán on this exciting eco adventure. Begin with a guided boat ride through the Río Lagartos Biosphere Reserve, where...

Embark on an unforgettable journey through the enchanting biosphere of Sian Ka'an in the Riviera Maya. Step aboard our boats and venture into the heart...

Sian Ka'an Biosphere is known for the amount of species that lives there, it's a piece of heaven that hasn't been touch by humans and...

We started the tour with the pick-up at the hotel and headed towards the route of the cenotes in Puerto Morelos. Upon arrival travelers will...

Discover two of the Yucatán Peninsula’s most spectacular natural attractions in one unforgettable adventure. Visit the world-famous pink lagoons of Las Coloradas, learn about the...

Treat yourself to a fun filled day in paradise at El Cielo, Cozumel! Your adventure starts with a scenic ferry ride to Cozumel, followed by...

Tulum Archeaological zone, Akumal Beach and Cenote 3 zapotes will be the 3 amazing spots where we will venture us, first we will visit Tulum...

Tulum, is an icon of Mayan culture in the Mexican Caribbean and the most beautiful archaeological site of the Yucatan Peninsula. Venture into Sac Actun...

Bacalar is a small town south of Tulum, this magical town keeps its vivid vegetation by reserving its captivating jungles inhabited by creatures such as...

This tour it's perfect if you are looking for a half day excursion where you can enjoy of snorkeling in the nature. Let us take...

Begin your ultimate Cancún adventure at El Rey Polo Club on the famous Ruta de los Cenotes. Ride through peaceful jungle trails on horseback —...

Set sail on a catamaran for a full day of fun and relaxation in Isla Mujeres. Enjoy a scenic cruise along Cancun’s coastline while sipping...

Live an unforgettable experience in a place full of magic and natural history, where you can take a tour under the earth, the so-called Maya...

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture....

This wonderful adventure waits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...

Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...
These answers are based on answers previously given to Cool Cancun customers' questions.