Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Observe the beautiful whale sharks during their annual visit to Quintana Roo. Whale sharks are the largest fish species in the world and can grow...

Start your adventure at the incredible Tulum Ruins, where a certified guide will reveal the rich history and legends behind this famous Mayan site. Perched...

Welcome to the perfect combination of adventure and entertainment. On this day you will enjoy living with the incredible Mayan jungle and you will be...

This is an opportunity to get to know one of the jewels of the Caribbean Sea, without worrying about anything other than enjoying yourself, taking...

Discover the Underground Mystery of Río Secreto! Welcome to an adventure that will take you to the heart of the Earth. At Río Secreto, an...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

Venture into the mayan jungle and be a part of nature as you live the most thrilling adventure riding a 4X4 Can-am ATVs 450 cc...

Get ready for a day full of adventure at Xplor, one of the most exciting parks in Cancun and the Riviera Maya. Soar high above...

Experience the most complete way to discover the Riviera Maya in a single day, combining nature, culture, adventure, and one of Mexico’s most iconic nighttime...

Embark on an unforgettable adventure in the Yucatán Peninsula with our Chichén Itzá excursion. Explore the iconic ruins, savor a delightful Tuna meal, take a...

Come and experience the Mayan culture with one of our most comprehensive tours, where you'll explore the Ek Balam archaeological site and even have the...

Enjoy an authentic "Eco Park" in Puerto Morelos, visit a Cavern-type Cenote on the Route of Cenotes, option to rent at an exclusive price Cuatrimotos...

Not many people realize that near Puerto Morelos there is a great spot for bird watching. Along with our knowledgeable birding guide, you will experience...

Join us on an unforgettable Tulum tour featuring Casa Tortuga and the iconic Madre Naturaleza. Travel stress-free with convenient transportation to Tulum's ancient wonders. Enjoy...

It is the most exciting activity for all travelers coming to Cancun. Our tour takes place in the middle of the jungle; nothing is like...

Experience the private catamaran party on your way to Isla Mujeres! Our private catamaran has space for up to 10 persons, on board we'll have...

This tour offers a complete experience for lovers of nature, history and Mexican culture. It starts with round transport, ensuring comfort and convenience. The tour...

Sail into an unforgettable Caribbean escape with our Isla Mujeres Catamaran Tour! Feel the breeze as you glide over crystal-clear waters toward Isla Mujeres, a...

The TOH Nature Reserve, a privately-owned sanctuary, has been gaining recognition among birdwatchers thanks to its ideal location near Cancun, Playa del Carmen, and Tulum....
These answers are based on answers previously given to Cool Cancun customers' questions.