Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Discover the best of adventure in Riviera Maya, an ecological park located in the depths of the jungle of Quintana Roo, to spend a day...

Our tour guide will meet you since your pick up and take you to Akumal Bay where you will swim with the turtles and wild...

This private tour will take you on a jungle adventure at Punta Laguna Nature Reserve. You will kayak on a lagoon, zipline and soar through...

I'm a bilingual, federally licensed guide with over 10 years of experience, offering small group or private tours in my 2025 Toyota HiAce van, which...

This experience goes beyond a typical food tour. Instead of visiting tourist-oriented locations, we take you into Mercado 23 and downtown Cancun, where locals actually...

Your journey begins with a convenient hotel pickup as we head straight to the magical Ruta de los Cenotes in Puerto Morelos. Upon arrival, you'll...

We will visit early one of the oldest and most accurate ancient cultures in Mesoamerica, great astronomers, mathematicians and engineers who developed their own Calendar...

This 13-hour day trip takes you from your hotel in Cancun inland to the recently excavated ruins of Ek Balam, a Mayan city full of...

Tulum is one of the most beautiful places to visit in the whole world, a unique combination of Mayan ruins and the beautiful beaches of...

Discover the Underground Mystery of Río Secreto! Welcome to an adventure that will take you to the heart of the Earth. At Río Secreto, an...

Enjoy a completely private transportation experience, designed exclusively for you and your group. No carpool, no delays and no unnecessary stops – just a convenient...

Explore the ancient wonders of Tulum and Coba on this private tour, designed for those looking to delve into the rich history and stunning landscapes...

Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...

The Mexican Yucatan peninsula is one of the few places in the world where you can share the clearest water in the Caribbean Sea with...

Get ready for an action packed day at Xplor, one of the most exciting adventure parks in Cancun and the Riviera Maya. Fly above the...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

This adventure is the perfect fit for travelers that love nature and culture! Our first stop will take us to the Tulum Ruins where our...

Enter the era of the ancient Mayans with a full day tour to see two of the most spectacular ruins in Mexico: Coba and Chichen...

The shopping tour in Cancun is the best combination, you will get to know the city safely and you will be able to find the...

Start your adventure at the incredible Tulum Ruins, where a certified guide will reveal the rich history and legends behind this famous Mayan site. Perched...
These answers are based on answers previously given to Cool Cancun customers' questions.