Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.
Cancun with availability tomorrow.
Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in...
Travel the Mayan river from your hotel travel alone without sharing seats or if you prefer with your friends or family the service is private...
Our guests on board will always be the most important thing, which is why each service has amenities / snacks on board, this in order...
Early Bird Experience Ruins-Cenote-Laguna-Downtown Visit the archaeological site of Tulum early in the day avoiding the crowds to enjoy the incredible landscapes of the ancient...
After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...
Discover two of the Yucatán Peninsula’s most spectacular natural attractions in one unforgettable adventure. Visit the world-famous pink lagoons of Las Coloradas, learn about the...
Embark on a unique Tulum experience that perfectly blends history and adventure. Begin your journey with a guided tour of Tulum’s awe-inspiring Mayan ruins, perched...
IMPORTANT: Experience exclusively designed for divers who already have certification and who are confident with their knowledge. If you are not please reserve as a...
Discover Ek Balam, a more recently excavated and restored Maya archaeological wonder on the Yucatán Peninsula. Follow an informative guide around the ancient city’s jungle-covered...
We are known to be one of the best dive shops in the Mexican Caribbean. From the moment you check in until the moment you...
Discover Ek Balam, a more recently excavated and restored Maya archaeological site, on this full-day guided tour. Stroll among the ancient city’s vegetation-covered temples, well-preserved...
Let yourself be carried away by your inner explorer and travel 19 kilometers on board the best ATV! Also, enjoy the fastest zip line circuit...
Join one of the most wonderful wildlife experiences in Cancun during the whale shark season! Explore the Caribbean Sea aboard a small-group boat for a...
Live a wonderful jungle and ocean adventure! Discover in one day three extraordinary ecosystems of the Mayan World, surprise yourself with Mexico´s biodiversity and join...
This fantastic Tour offers a perfect combination of history, adventure and nature. It is a journey back in time touring with an expert guide the...
Experience an unforgettable whale shark encounter in the Mexican Caribbean, with the opportunity to enjoy swimming or sightseeing depending on natural conditions. Enjoy a more...
Visit two of the most amazing sites around... in Tulum to Coba Cenotes we first explore the spectacular Maya site of Tulum or Zama city...
Embark on an unforgettable journey into the heart of the Yucatán jungle with the Xenotes Oasis Maya Tour—a one-of-a-kind adventure that takes you to four...
Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...
Experience an unforgettable encounter with the world's largest fish in the crystal-clear waters of the Mexican Caribbean! Enjoy a small-group experience with a maximum of...
These answers are based on answers previously given to Cool Cancun customers' questions.