Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Enjoy a 45-minute exotic camel ride tour in the Caribbean landscapes and follow your guide throughout the jungle and white-sand dunes. Ride along the beach...

The best activity for you! We like to surprise you with the best experiences, that's why we invite you to live an extraordinary activity in...

Transfers from Cancun Airport to Playa del Carmen. Your vacation will start here! Welcome aboard our Stretch Limousine Lincoln MKZ Exclusive model with Bar service...

Welcome aboard our exclusive Stretch Limousine Lincoln MKZ model with bar service on board with beers, Bui water, wet face towels and snacks. Plenty of...

One of the Seven Wonders of the World, Chichen Itza is Mexico's most-visited archaeological site, a magnificent display of the advanced civilization of the Maya...

Enjoy an incredible cenote tour where you will purify your body and soul in 3 different cenotes. The Zapote cenote is part of the route...

Visit Xel-Ha, an amazing natural wonder, where the crystalline river makes for a great snorkel spot, and the paths through the jungle impress anyone daring...

Dive into Cancun's Reefs Adventure! Experience the Thrill of Diving in Cancun’s Outside or Inside Reefs Unleash your excitement with not one, but two unforgettable...

Discover the Mayan archaeological site of Tulum, world famous for its unique location alongside the Caribbean coastline. Built on a natural outcrop facing the rising...

Besides being a beautiful Mayan city, it has the most impressive views of the Caribbean Sea. Learn about its history, its culture, and the customs...

Discover Cancun's most exciting nightlife experience with Coco Bongo and Aleman Travel Agency! Coco Bongo is a nightclub and entertainment venue located in the heart...

Unlike typical sightseeing tours, this experience blends the rich history of the Mayan civilization with an adrenaline-filled jungle adventure. Begin deep in the Tulum jungle,...

The ancient city of Chichen Itza was the most populous city in the entire Yucatan Peninsula. Even today, its ruins reflect a great civilization filled...

The firing of the cannons announces our departure, The captain, your host will introduce you to his crew and will relate the adventures of his...

From tacos to tamales and local delicacies, this mind-blowing day tour will take you on a journey through Cancun’s best street food. After a prompt...

Private transfers from Cancun Airport to any resort or condo in Tulum. Top quality service. Meet & Greet at the Airport. 24/7 customer service available...

If you like adventure and love nature, you cannot miss this tour, where you can enjoy three of our cenotes and a beautiful lagoon in...

We have combined several cenotes that are ideal for the first dives on the Yucatan Peninsula. The possible cenotes for these 2 dives: Chac Mool...

In this expedition, we will visit two incredible islands of the Mexican Caribbean, Isla Contoy and Isla Mujeres. These are two heavenly islands that you...

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...
These answers are based on answers previously given to Cool Cancun customers' questions.