Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Enjoy a seamless journey with our private transfer service to or from CUN Cancun International Airport. Book in advance for a stress-free experience that fits...

If you are looking for a tour that will transport you to a natural and cultural adventure this is the perfect tour to you. Bacalar...

Start your vacation stress-free with this private transportation for 1 to 7 passengers from hotels in the area of Costa Mujeres, Cancun, Riviera Mya or...

It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival...

With us you do not share transportation, you forget about long lines, you do not have to wait to find transportation without having to negotiate...

Experience an unforgettable experience with this family tour that takes you to explore the best of the Riviera Maya. Start your adventure swimming with turtles...

Bacalar is a wonderful village! Between small fishermen's houses emerges the beautiful lagoon of the same name that, they claim, has seven shades of blue....

Important information: from July 19 to August 19, 2023, due to the beginning of the salt haverst, the pink tone of Las Coloradas is much...

If you love swimming surrounded by nature, this is the best option to visit 5 of the most beautiful cenotes in the Riviera Maya. Dive...

Discover a Park That Plays With Your Mind and Awakens Your Senses! Xenses is unlike any other adventure park in the Riviera Maya. It’s not...

Prepare you because on this tour you will have a fantastic adventure through the magical town of Bacalar. This tour is for nature and cultural...

A whole day dedicated to nature, beginning with the visit of Las Coloradas, also known as “the pink sea of Yucatan”. The color of the...

The first stop will be at Tulum Ruins, with a certifed guide we'll learn the history and mistery surronding this place. We'll get to enjoy...

Begin your adventure at the stunning Tulum Ruins, where a certified guide will share the history and mysteries of this ancient Mayan city. Above the...

We offer a private and personalized service. We love to listen to our customers and meet the basic to the highest demands. We focus on...

Luxury SUV Transfer from Cancun Airport to Cancun Hotels Start your vacation with a private, direct transfer in a full-size luxury SUV. Travel comfortably in...

Holbox is one of the most beautiful islands in the world and we make the experience of great value by adding specialized attention from our...

You exclusive catamaran adventure, limited to a maximum of only 18 guests, starts with an introduction to coral reefs and the marine species inhabiting them...

Enjoy the perfect blend of culture and adventure as you immerse yourself in Mayan culture like a local. Visit two significant archaeological sites: Tulum, the...

This all-day experience will fill you with many surprises and knowledge, in addition to the incredible photos that you will take as a souvenir of...
These answers are based on answers previously given to Cool Cancun customers' questions.