Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

We know that when you travel, every detail counts. That’s why we offer so much more than just a transfer – we provide a safe,...

This Transportation is provided for up to 8 passengers. Private vehicle - VW Transporter Sedan or similar. Our bilingual staff will be available at the...

Simplify your journey to Cancun with a private transfer from the airport to your hotel in Cancun, Rivera Maya, or Tulum. Get to your hotel...

Visiting Chichén Itzá should be unforgettable, not stressful. Skip the crowds and big buses for a safe, personalized experience. Travel with your own group in...

We distinguish ourselves by providing a personalized, punctual and safe tourist transport service, adapted to the needs of each client. We offer a comfortable and...

Our private transfer service offers you comfort. All vans are air conditioned and safe. Excellent relation of quality and price,...

Welcome aboard our Mercedes Benz V250 van with Bar service on board with Beers and a Bottle of Water included. Leather seats and a fully...

Set sail onto the Caribbean Sea toward Isla Mujeres on this tour where you can snorkel in the turquoise waters and access a beach club....

Enjoy a sailing experience through the Caribbean Sea aboard our 40 ft Catamaran, you can choose a trip to Isla Mujeres or just sailing on...

Experience the old and the new of Maya culture, with a dash of adventure, on this full-day tour from Cancun. Wander the ruins of Coba,...

This activity is one of the most requested in Cancun, since it offers you four unique experiences for the same price. Imagine entering the jungle...

The day starts with a convenient and easy pickup at your hotel in or meeting point, aboard an air-conditioned and comfortable vehicle, you will be...

Visit Xel-Ha, an amazing natural wonder, where the crystalline river makes for a great snorkel spot, and the paths through the jungle impress anyone daring...

Experience the ultimate mix of adrenaline and breathtaking Caribbean views in Cancun. Parasailing: Soar up to 260 ft. (80 meters) above the Caribbean Sea and...

Live the yacht experience and cruise over cancun waters and see the beautiful Caribbean Blue turquoise waters in our luxury 46FT yacht, swim and snorkel...

Did you ever want to go parasailing but were afraid to do it alone? Imagine the feeling of soaring high above the Cancun hotel zone...

Enjoy a wonderful cooking class and experience in the Riviera Maya /Cancun. Learn how to cook authentic Mexican food and then take part in a...

Drive a speed boat in the waters off Cancun. Explore the mangroves from Nichupte Lagoon. Reach El Angel reef (also known as Bonanza) and snorkel among...

Let yourself be seduced by the pink waters that hide on the Yucatan coast. On this excursion to Las Coloradas we will discover this natural...

Puerto Morelos has a unique personality, it is an authentic fishing village typical of the Mexican Caribbean with a quiet, bohemian, and relaxed atmosphere that...
These answers are based on answers previously given to Cool Cancun customers' questions.