Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

We customize each rental according to the special needs and tastes of our clients, our reservations team will always be in contact with you, our...

Experience the most complete way to discover the Riviera Maya in a single day, combining nature, culture, adventure, and one of Mexico’s most iconic nighttime...

Our highly qualified drivers will take you on a comforting tour where you can enjoy the awesome view that Cancun offers us, with great security....

Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground...

From any point of Xel-Ha, you can admire unparalleled jungle landscapes, and crystal clear waters and receive the sun's rays, but it is the Lighthouse...

Visiting Chichén Itzá should be unforgettable, not stressful. Skip the crowds and big buses for a safe, personalized experience. Travel with your own group in...

Tulum, is an icon of Mayan culture in the Mexican Caribbean and the most beautiful archaeological site of the Yucatan Peninsula. Venture into Sac Actun...

Experience the epitome of luxury and adventure with our exclusive yacht rentals! step aboard and let the sea be your playground as you sail through...

Professional, passionate, and fun kiteboard lessons in our home spot Puerto Morelos and a very special place ranked in number 7 of top kite spots...

We are the one the first and largest Luxury yachts companies in Cancun. We have a large fleet of yachts. Our crew will take you...

Private transfers from Cancun Airport to any resort or condo in Tulum. Top quality service. Meet & Greet at the Airport. 24/7 customer service available...

This is the Express Tour to Chichen Itza, in which the epic and mysterious story will come alive while you listen to our bilingual guide...

Simplify your journey to Cancun with a private luxury transfer from the airport to your hotel in Akumal. Get to your hotel or the airport,...

We customize each rental according to the special needs and tastes of our clients, our reservations team will always be in contact with you, our...

Want to capture your amazing honeymoon? Family vacation while the kids are still little? Your perfect couples retreat from everyday busy life? A solo trip...

Explore the Mayan ruins of Tulum, snorkel with majestic Turtles in Akumal and discover the underground cenote. Do all of 3 activities on this half-day...

We will make your photo session on the best location, your photographer will guide you to the best location to make your photo session also...

Make your moments last forever and enjoy a photography experience in the beautiful beaches of Cancun, Playa del Carmen and Mayan Riviera and take back...

We turn to the hotel where we will reach our Tulum station there we will drive you all over the Sian Ka'an biosphere to Punta...

Swim and snorkel in an area with the largest fish in the world — the whale shark — on this seasonal tour. Head out toward Isla...
These answers are based on answers previously given to Cool Cancun customers' questions.