Airport Transfers Private Tours

Ticket to Cirque du Soleil JOYÁ

New To The Site! Cancun, Mexico
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from $170 per person

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2 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

JOYÀ takes audiences on a mystical journey through an enchanted jungle. A young girl, her visionary grandfather, and a troupe of half-human, half-animal beings embark on a quest. The show is inspired by the monarch butterfly, representing resilience and renewal. A breathtaking fusion of acrobatics, music, and storytelling creates an unforgettable experience. JOYÀ celebrates courage, friendship, and the magic of life across generations.

What's Included

  • Access and entry to the magical Cirque du Soleil JOYÀ theatre
  • Dinner Only if option selected
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Meeting and Pickup

Pickup point
Pickup details

For the transport, you will need to be at one of the available meeting points depending on the option selected: - Cancún: La Isla Shopping Mall (5 Lt 18-10, Blvd. Kukulcan km 12.5, Zona Hotelera, 77500 Cancún, Q.R., México). - Playacar: Plaza Playacar (P.º Xaman - Ha Mz. 25-Lt. 19, Fracc. 4 Playacar Fase II, Playacar, 77710 Playa del Carmen, Q.R., México).Transportation, pick-up and check-in time have been taken into account in the starting time. The shows start times are: On 1 show days -with dinner 7pm On 1 show days -without dinner 8pm On 2 shows days -with dinner 5pm or 7:15pm On 2 shows days -without dinner 6pm or 8:15pm

What To Expect

Cirque du Soleil Joya

Embark on a mesmerizing adventure through a mystical jungle, where a rebellious young girl is swept into her grandfather’s extraordinary universe. A visionary naturalist, he is joined by a whimsical troupe of half-human, half-animal beings, all united in a quest to unlock the secrets of life.Inspired by the breathtaking migration of the monarch butterfly—a timeless symbol of resilience and renewal—this captivating spectacle unfolds in a world brimming with wonder.With dazzling acrobatics, enchanting music, and spellbinding storytelling, JOYÀ is a heartwarming celebration of courage, friendship, and the magic that binds generations together.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Only foldable Wheelchairs and Strollers!

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Ticket to Cirque du Soleil JOYÁ?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-5885P484


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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Ticket to Cirque du Soleil JOYÁ?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Access and entry to the magical Cirque du Soleil JOYÀ theatre.
The following is NOT included:
  • Dinner. Only if option selected.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Ticket to Cirque du Soleil JOYÁ is as follows:

  • Wheelchair accessible
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Ticket to Cirque du Soleil JOYÁ will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Access and entry to the magical Cirque du Soleil JOYÀ theatre
  • DinnerOnly if option selected

Additional Info

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  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Only foldable Wheelchairs and Strollers!

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  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
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  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.