Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Explore the Riviera Maya’s hidden wonders on a small-group guided tour that blends the tranquility of Yalku Inlet with the mystique of Chemuyil's cavern cenotes....

Do you love turtles? Then you should definitely join on one of the most popular snorkeling trips at two distinct Riviera Mayan locations: a protected...

This is a luxury sailing catamaran and it's just 30 minutes away from Tulum. When you sail you can see different colors of blue so...

Be part of a once in a lifetime experience! meet the largest fish in the world, the Whale Shark. Our guides will pick you up...

Venture into the Mayan jungle and be a part of nature as you live the most thrilling adventure riding a 4X4 CAN-AM ATVs 450 cc...

We are the only speed boat tour in Costa Mujeres. Leave the crowds behind and embrace the luxury of the serenity of Isla Blanca, the...

Explore the Riviera Maya’s hidden wonders on a small-group guided tour that blends the tranquility of Yalku Inlet with the mystique of Chemuyil's cavern cenotes....

Enjoy an exhilarating snorkeling adventure from Playa del Carmen! Head to snorkel with sea turtles! In this natural sanctuary, as you watch turtles feed on...

Head to the island of Cozumel, two hours off the coast of Riviera Maya, for a full day of boat-riding, snorkeling, fun and games on...

Explore the earth and water in this half-day adventure. Snorkel in a beautiful underground river and feel the rush of an all-terrain ATV as you...

Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very...

Bacalar is one of Mexico’s true hidden gems — a peaceful, magical destination with a charm you won’t find anywhere else. Known as the “Lagoon...

The perfect tour to meet on the reef and in the majestic underwater museum “MUSA” so that you can enjoy your tour to the fullest...

Bacalar is home to the largest and most beautiful lagoon in Mexico and is one of the few Pueblos Mágicos (Magical Towns) in Quintana Roo....

The Royal Garrafón reef park package creates an ideal balance between relaxation and adventure. Guests enjoy all the facilities and amenities including many quality services,...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...

Embark on a unique Tulum experience that perfectly blends history and adventure. Begin your journey with a guided tour of Tulum’s awe-inspiring Mayan ruins, perched...

IMPORTANT: Experience exclusively designed for divers who already have certification and who are confident with their knowledge. If you are not please reserve as a...

Enjoy two relaxing dives in the clear waters of cancun experiencing the underwater sculpture museum with a personalized service. With this activity you will have...

Scuba dive with a personalized service in spots outside of the bay of Cancun full of marine life known as Punta Cancun reefs, this activity...
These answers are based on answers previously given to Cool Cancun customers' questions.