Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

We pick you up where you are and without hurry there is no time limit on our excursions We do what the customer needs and...

Explore the stunning beauty of Cozumel on the El Cielo Cozumel Tour, where crystal-clear waters and vibrant marine life await. This full-day adventure includes a...

Explore one of the New Seven Wonders of the World on this full-day tour to Chichén Itzá, a UNESCO World Heritage Site. Witness the majestic...

Discover the amazing Laguna de Bacalar with this exclusive tour from Cancun, Riviera Maya, Playa del Carmen or Tulum! Designed for those looking for personalized...

If you are a nature lover this is the perfect tour to you. Surprise yourself with the wonderful Sian Ka'an Biosphere Reserve. This natural paradise...

Enjoy the most espectacular light show in Chichen Itza! Kukulcan Night Show will amaze you with the amazing story of the Mayan Civilization. Visit Chichen...

Discover an incredible trip that combine the history and the nature life of the Caribbean. Tulum the excellence place for discovering the history of the...

Explore the mystical places that has this incredible tour with 4 stops along the Riviera Maya. Tulum, Coba, a Sacred Cenote and Playa del Carmen....

Discover a unique tour visiting the ancient ruins of the famous temple of Kukulkan, visit and swim in the cenotes Ik Kil and Hubiku and...

Dive into Mayan culture on a guided day trip with optional hotel transfers from Cancún or Riviera Maya to Chichén Itzá, named one of the...

Your journey begins at the breathtaking Punta Sam Reef, where you'll dive into your first snorkeling experience and discover the vibrant underwater world of the...

Experience a spectacular day in the Mexican Caribbean with this amazing catamaran cruise to Isla Mujeres from Cancun. Enjoy the sea breeze and beauty of...

Live a unique underwater snorkel adventure in Puerto Morelos! One of the best-kept secrets on the the Yucatan Peninsula, Puerto Morelos offers a peaceful vacation...

Give a twist to your visit to the Mexican Caribbean and try this tour that will take your breath away. Live a unique experience through...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...

Experience one of the new seven wonders of the world during the day and night on this all-inclusive excursion. Don't miss the Kukulkan Nights that...

Cozumel is home to a breathtaking and secret paradise—El Cielo. This stunning natural wonder on the beautiful Mexican island is closer than you think. Each...

Discover Tulum, with an incredible location next to the Caribbean Sea, and Coba, hidden in the deepest jungle. Tulum was declared a World Heritage Site...

Join a small group tour and explore three of the Yucatan's most popular archaeological sites in just one day, led by a knowledgeable guide. Over...

¡Enjoy the most incredible light show in Chichen Itza! Kukulcan Night Show will amaze you with the extraordinary story of the Mayan Civilization. Travel by...
These answers are based on answers previously given to Cool Cancun customers' questions.