Cancun Private & Custom Tours

Expertly organized and efficient. Great choice of tour if you're short on time or just don't feel like visiting cenotes and Valladolid like most other tours do. We got picked up at 7:30 and were back by 2. Our guide, Aziz, was lots of fun and full of knowledge.

Wonderful experience with a great guide. He went above and beyond to make sure our family had a good experience. Would highly recommend booking through Tantum travel!

Had a great time on our tour, the guides did a great job explaining the history in a way that kept your attention! We spent all day with the guides and they didn’t rush us through any of the experiences! 10/10 recommend booking with them!!

Paloma was an excellent guide, knowledgeable and fun. She gave us the perfect blend of history and adventure. We loved visiting Tulum with her and discovering Maya culture and history. Definite highlight of the day was visiting the Santa Cruz cave and cenote—it is a magical place. Highly recommend this experience!! Armando was our driver, he was also excellent.

This was our second time taking this tour! We loved it so much the first time that we brought our kids back to go on it as well. Knowledgeable tour guides! Friendly and make you feel comfortable. Easy to ask questions and get answers. We loved the personal tour experience. Clean transportation, great lunch and overall the best experience! Thank you!

Great trip! Spontaneous adaptation to our wishes was possible at short notice. Perfect smooth organization. We were traveling with 2 families, first in Coba, then Muyil and finally Sian Ka’an. An early start is recommended to avoid heat in Coba. Be sure to take the recommended bikes, you can get around better. The floating in nature reserve Sian Ka’an was certainly the highlight of our whole trip to Mexico! Incredibly clear water, with life jacket easily doable for all. Contrary to our initial feeling, the hot chocolate was the crowning achievement 😉 we would book with Paul again immediately. He knows all about it: Historical, fauna and flora, current development, no question remains unanswered! Thank you very much!!! Unfortunately, no more than 5stars are possible, we would give 10!!!

If you are looking for an absolutely brilliant tour, where you end the day feeling fully educated about all thing Mayan, eating amazing food in the most beautiful locations, swimming in beautiful spots, whilst missing the crowds and with a tailor-made itinerary to meet your needs to boot, look no further. And what is more, with Paul, you will feel like you've gained a friend at the end of the day. I cannot recommend his tour in his BRILLIANT car highly enough. Paul sorted all the tickets and transport and all we had to do was turn up at the appointed time. He is a brilliant communicator, both before the trip when sorting details, and on the trip.

My sister and I had an amazing time with our guide William who drove us from our hotel at Royalton Splash to Sian Kaan. The environment is absolutely gorgeous and surreal. The best part was William's enthusiasm about the creatures, eco-system and culture. We really enjoyed it and it will be the highlight of our Mexico trip.

We took the private Mayan Underworld tour with our college-aged daughter and her friend during our first trip to Mexico. While most of our time was spent relaxing at our resort in Riviera Maya—by the pools and beach with books and cocktails—we wanted one excursion that would give us a meaningful introduction to the region.We specifically chose a private tour to avoid crowds and the feeling of being rushed, and this experience delivered exactly what we were hoping for. While I don’t have a comparison point, I would highly recommend this tour—especially for first-time visitors. Niko was our driver and guide, and he was outstanding. Every aspect of the day—from booking to pickup, guiding at each stop, lunch, and drop-off—was seamless and thoughtfully handled.The day began with an on-time, accommodating pickup at our resort, followed by a smooth drive through morning traffic to Tulum in a clean, comfortable, and well-maintained vehicle. We stopped for coffee upon arrival and then headed into the archaeological park (with parking and admission included). Niko guided us through the major sites with clear, engaging, and well-informed commentary. Next, we went snorkeling in Akumal. Rather than the most crowded areas, Niko took us to a quieter, protected inlet with rocks and coves and a nice diversity of fish. Unfortunately, the weather cut this portion short due to thunder and lightning, but we appreciated the location—it felt safe, manageable, and not overly crowded. Snorkeling equipment and flotation vests were provided.Our final stop was a semi-private cenote about 20 minutes inland. For roughly 90 minutes, we had the cave entirely to ourselves. This was a highlight of the day. Niko guided us through with great care, explaining both the geology and the significance of cenotes in Mayan culture, and even pointing out bat habitats along the way. We walked about half a mile through waist-deep water before reaching an open cenote approximately nine feet deep, where we swam and enjoyed a rope swing. We exited via a short, scenic walk. The day ended with an excellent lunch at a small restaurant in Akumal (included in the tour), followed by a comfortable return to our resort.Overall, this was a beautifully paced, well-organized, and memorable experience. We felt taken care of at every step and came away with a much deeper appreciation for the region. Highly recommended.This time of year, we did not suffer from the mosquitos (though we were prepared!!). Advice-bring cash. Paying the balance of the tour, providing a tip for the driver, and having beer and margaritas at lunch require cash. We had both pesos and US dollars. Also, we wore our bathing suits under our clothes, and brought towels, which made it easier to transition from the ruins to the snorkeling. We did change at the restaurant, though it is very much a beach town restaurant and we would have been fine staying in our suits with a coverup had we wanted.

Our guide Nepi was exceptional and very kind and funny! My husband and I felt like we learned so much on this trip.

We had a great tour to the Muyil lazy river. The water was chilly but it was a great experience to float in the mangroves transparent water! Our guide was also taking pictures of us, which were very nice souvenirs for the whole family. We then stopped at the Corazon cenote were it was amazing to swim among the many fishes and to jump from the platform. The kids loved this experience! We finished by going to a local restaurant where our guide ordered many typical Mexican dishes and drinks that were all delicious. All in all I can fully recommend this tour. Another tour that I cannot choose from the drop down but that was absolutely amazing is the tour that Bestmayatour offer to Punta Laguna and Coba. We saw monkeys, we ziplined, we had a kayak tour on the laguna, we went rappeling in a cenote, and climbed to the top of the highest Coba pyramid, great memories for the whole family. All in all we give this tour 5+ stars and can highly recommend it, thanks a lot!

Planning to go to Chichen-Itza and swim in Cenotes? Don't go without Saul Cortes as your tour guide. He is incredibly knowledgeable, and enhances the experience tremendously. Trips to Chichen-Itza can require long drives and long days. Saul is personable and entertaining. Not only does he know volumes of history, but he is proud and respectful of the heritage he's sharing on his tours. If you want someone who is knowledgeable, personable, professional, and engaging, Saul is the best choice for your tours.

Nefi was great! We really appreciated his recommendation to move up the time to start the tour to avoid crowds at both locations. It made for a much more enjoyable experience especially with two kiddos in our group.

Gills was extremely knowledgeable, friendly and professional. I learnt so much about the cenotes and so much more! Culture,history,flora and fauna. It was such a good trip and so worth the one to one connection for me! Enjoyed it so much I booked a bird watching trip with Gill the following day which was equally wonderful! Thank you so much Gill!

Booking a private tour with Tulaka Mexico Travel and our guide Saul was hands down the best decision we made on our trip to Cancun. From the very beginning, Saul made everything easy—he was responsive, professional, and truly understood what I was looking for when planning a family-friendly adventure. We chose the Private Transportation with Expert Guide Full Day Tour, and it exceeded all of our expectations. Saul picked us up right at our resort in a spacious, comfortable van that fit my husband, myself, and our three kids perfectly. On the drive to Chichén Itzá, he shared fascinating history about the Maya people and culture, making the ride both educational and engaging for all of us. At Chichén Itzá, Saul acted as our personal guide, pointing out hidden details and ensuring we didn’t miss anything important. His knowledge and passion really brought the site to life for us and kept even our youngest interested. He then took us to a fantastic local restaurant for lunch, followed by a stop at Cenote K’om H’a. This was such a highlight—beautiful, safe, and perfectly suited even for my son who was in a cast. We ended the day in Valladolid, where Saul introduced us to the best coconut ice cream we’ve ever had before returning us to our resort. To top it all off, when we realized we had left our souvenirs in the van, Saul kindly went out of his way to bring them back to us that same night. That level of care and thoughtfulness speaks volumes about the kind of guide he is. This tour was everything I hoped for and more. My kids (ages 5, 7, and 9) were engaged the entire day and are still talking nonstop about what they learned. If you’re traveling with kids—or even without!—I can’t recommend Saul and Tulaka Mexico highly enough. Truly unforgettable.

You definitely need water shoes! As I found out early on! I had no idea what was happening with my first experience was an adventure in itself! The atmosphere was so very calming and refreshing!