Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Indulge your love for adventure at Xplor Adventure Park, located less than an hour from Cancun. Soar through the treetops on the highest ziplines in...

Satisfy your thirst for adventure with an all-inclusive experience at Xplor, the Riviera Maya's most exciting adventure park. Put your explorer spirit to the test...

This Sian Ka’an tour is an exclusive experience for those looking to explore one of the last unspoilt reserves of the Caribbean, far from mass...

The TOH Nature Reserve, a privately-owned sanctuary, has been gaining recognition among birdwatchers thanks to its ideal location near Cancun, Playa del Carmen, and Tulum....

Embark with us on a "Magical" journey you and you family will remember for a lifetime...This is an excursion which includes EVERYTHING from island stops...

Come and enjoy one of the most spectacular archeological sites in the Riviera Maya COBA, which is considered one of the most important Mayan ruins...

Experience the old and the new of Maya culture, with a dash of adventure, on this full-day tour from Cancun. Wander the ruins of Coba,...

Near Cancun there are ideal locations for bird watching. On this private 6-hour tour, you'll immerse in the jungle alongside a birding expert as your...

If you are a skilled swimmer, and you feel comfortable in open waters, then you have the chance to swim without a lifevest. Swim with...

Holbox is a beautiful island located on the north of the Peninsula of Yucatan. It is located inside Yum Balam, the largest ecological reserve in...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants. Your encounter will...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants, your encounter will...

Get a full dose of Cancun’s magic in just half a day! Your adventure begins with a smooth boat ride to four hand-picked snorkeling hotspots—vibrant...

*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya....

Get ready for a full day of adventure at Xcaret Park! Swim through underground rivers, explore lush jungle trails, soak up the Caribbean Sea, and...

Discover why Xel-Há is one of the Riviera Maya's most iconic all-inclusive eco-parks. Unlike traditional water parks, Xel-Há combines unlimited snorkeling in a breathtaking natural...

Don’t miss the chance to discover some of the stunning natural wonders of the Yucatan peninsula. Small groups and personalized attention, this tour takes you...

In the way to Valladolid we will stop at Suytun sinkhole (cenote). Cenotes are wonders of nature found only in the Yucatán Peninsula. Cenotes are...

If you visit the Riviera Maya or Cancún, this is a tour you simply can’t miss. Discover the four different types of cenotes, each one...

Would you like to give your partner the best birthday or anniversary gift during the holidays? Join us in this great adventure that takes you...
These answers are based on answers previously given to Cool Cancun customers' questions.