Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

In the way to Valladolid we will stop at Suytun sinkhole (cenote). Cenotes are wonders of nature found only in the Yucatán Peninsula. Cenotes are...

If you visit the Riviera Maya or Cancún, this is a tour you simply can’t miss. Discover the four different types of cenotes, each one...

Get a full dose of Cancun’s magic in just half a day! Your adventure begins with a smooth boat ride to four hand-picked snorkeling hotspots—vibrant...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants. Your encounter will...

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants, your encounter will...

Holbox is a beautiful island located on the north of the Peninsula of Yucatan. It is located inside Yum Balam, the largest ecological reserve in...

Experience the old and the new of Maya culture, with a dash of adventure, on this full-day tour from Cancun. Wander the ruins of Coba,...

Near Cancun there are ideal locations for bird watching. On this private 6-hour tour, you'll immerse in the jungle alongside a birding expert as your...

If you are a skilled swimmer, and you feel comfortable in open waters, then you have the chance to swim without a lifevest. Swim with...

Embark with us on a "Magical" journey you and you family will remember for a lifetime...This is an excursion which includes EVERYTHING from island stops...

Come and enjoy one of the most spectacular archeological sites in the Riviera Maya COBA, which is considered one of the most important Mayan ruins...

The TOH Nature Reserve, a privately-owned sanctuary, has been gaining recognition among birdwatchers thanks to its ideal location near Cancun, Playa del Carmen, and Tulum....

This Sian Ka’an tour is an exclusive experience for those looking to explore one of the last unspoilt reserves of the Caribbean, far from mass...

Indulge your love for adventure at Xplor Adventure Park, located less than an hour from Cancun. Soar through the treetops on the highest ziplines in...

Satisfy your thirst for adventure with an all-inclusive experience at Xplor, the Riviera Maya's most exciting adventure park. Put your explorer spirit to the test...

Cozumel is one of the most gorgeous islands in Mexico, it has white sands beaches with a beautiful blue color that will make you fall...

An Exclusive Journey Through the Four Types of Cenotes The Xenotes Tour is a one-of-a-kind adventure where you'll immerse yourself in the mystical beauty of...

Join us at one of the world’s top destinations for whale shark encounters in the warm, open waters of the tropics. Experience the awe of...

The archeological site of Tulum, an ancient Mayan port overlooking the crystal waters of the Caribbean, is a must-see on a visit to the Yucatan....

Looking for the best way to explore the Mexican Caribbean? Join us in this full-day tour to two heavenly islands that you cannot miss during...
These answers are based on answers previously given to Cool Cancun customers' questions.