Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Experience an unforgettable whale shark encounter in the Mexican Caribbean, with the opportunity to enjoy swimming or sightseeing depending on natural conditions. Enjoy a more...

Live a wonderful jungle and ocean adventure! Discover in one day three extraordinary ecosystems of the Mayan World, surprise yourself with Mexico´s biodiversity and join...

Experience an unforgettable encounter with the world's largest fish in the crystal-clear waters of the Mexican Caribbean! Enjoy a small-group experience with a maximum of...

In this amazing tour we will discover the Maya jungle visiting an area to observe spider monkeys. The site we visit is part of 11...

Embark on an unforgettable journey into the heart of the Yucatán jungle with the Xenotes Oasis Maya Tour—a one-of-a-kind adventure that takes you to four...

Take a dive and immerse yourself in the enigmatic waters of an ancient Mayan cenote in the company of an expert who will guide you...

Our Marine turtle tour is definitely one of the best nature tours in Cancun and surroundings. For sure the best ecotourism activity to do with...

Discover the natural wonders of northern Yucatán on this exciting eco adventure. Begin with a guided boat ride through the Río Lagartos Biosphere Reserve, where...

Witness one of nature’s most spectacular marine events with a whale shark experience in Cancun! If you are looking for a once-in-a-lifetime experience, swimming with...

Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in...

Spend an adventure-filled half-day in the nature, horseback riding in a polo club followed by a lengthy ATV trip through the jungle. Arrive at scenic,...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...

This wonderful adventure awaits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...

Embark on an unforgettable adventure exploring the most stunning corners of the Mexican Caribbean. Begin at Yalahau Lagoon, a serene cenote surrounded by lush greenery,...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Discover the Underground Mystery of Río Secreto! Welcome to an adventure that will take you to the heart of the Earth. At Río Secreto, an...

We’ll embark on an unforgettable Mayan adventure, staying connected to the element of water at all times as we explore breathtaking cenotes and a beautiful...

Tulum Archeaological zone, Akumal Beach and Cenote 3 zapotes will be the 3 amazing spots where we will venture us, first we will visit Tulum...

This wonderful adventure waits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...

Enjoy a very unique visit to the national park of the second largest coral reef in the world. A natural aquarium where you will find...
These answers are based on answers previously given to Cool Cancun customers' questions.