Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Get ready to be amazed by the incredible Pirate Ship and its Pirate Show. You will be able to participate in the contests, games and...

Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...

Step into the heart of Yucatán and experience the best of history, adventure, and culture in one unforgettable day. Discover the awe-inspiring Chichén Itzá with...

Explore the natural treasures of northern Yucatán on this memorable eco-adventure. The journey begins with a guided boat ride through the Río Lagartos Biosphere Reserve,...

Time for bath. This tour was made for those who love adrenaline. Transfer to the cenotes – karst caves around Puerto Morelos – Ruta de...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

In this journey to Bacalar you'll get to know iconic places from this magic town, such as the 7 colors lagoon, the pirate’s channel It...

The most vip tour you can have to visit Chichen Itza! With our certified guides enjoy Chichen Itza with a open bar in bus and...

Book your Private Full Day Trip with 12 hs. disposal to enjoy an unforgettable experience in the Xcaret Waterfront Eco-archaeological park surrounded by jungle, underground...

Ek Balam translated from the Mayan language as black jaguar, is a well-preserved Maya City which you'll get to visit on this private tour. See...

Enjoy this full day tour visiting the unique and beautiful ruins of Tulum, located on the Caribbean Sea, Coba ruins, which is another important Maya...

Come and experience the Mayan culture with one of our most comprehensive tours, where you'll explore the Ek Balam archaeological site and even have the...

You will delve into the Mayan culture by visiting a Mayan Village to observe the daily life of the current Maya Continue to a Cenote...

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...

Enjoy two of the most popular activities in Cancun and the area. With this money-saving combo you will have the opportunity to discover Isla Mujeres....

Xel-Há Park offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you...

Luxury Meets the Unexpected: Sail, Sip & Chill ❄️⛵ Sail through the Caribbean like royalty aboard a sleek catamaran with open bar, sun-soaked decks, and...

We are the best party catamaran here in Cancun, the richest margaritas and the most funny party, Delicius Fish on Isla Mujeres. DJ live. Only...

A whole day dedicated to nature, beginning with the visit of Las Coloradas, also known as “the pink sea of Yucatan”. The color of the...

Discover the wonders of the ancient Maya on this unforgettable adventure through the Riviera Maya. Begin at the stunning Tulum Ruins, where a certified guide...
These answers are based on answers previously given to Cool Cancun customers' questions.