Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Discover the Mayan archaeological site of Tulum, world famous for its unique location alongside the Caribbean coastline. Built on a natural outcrop facing the rising...

Set sail on our spacious catamaran, with room for up to 60 guests, and enjoy a premium experience from start to finish. Our team is...

Spend an adventure-filled half-day in the nature, horseback riding in a polo club followed by a lengthy ATV trip through the jungle. Arrive at scenic,...

On board this incredible catamaran, we will navigate the clear and calm waters of the Caribbean Sea. During our journey to Isla Mujeres in the...

Tour archeological sites, encounter the diverse wildlife of the Rio Lagartos nature preserve, and get close look at Maya architecture during this day trip from Cancun...

The Mexican Yucatan peninsula is one of the few places in the world where you can share the clearest water in the Caribbean Sea with...

Your journey begins in the ancient ruins of Ek Balam, a magnificent archaeological site hidden deep in the Yucatán jungle. Accompanied by certified guides, you’ll...

The Archaeological zone of Chichén Itzá is located 90 minutes far from Merida Yucatán, this place called a World Heritage site by UNESCO, It was...

Highlights: - Visit the best seafood spots in Cancun’s downtown - Taste local specialties, from fresh ceviche to stuffed jalapeno tacos - Enjoy an in-depth...

This is the most complete tour you will find in Cozumel, you will snorkel in the reefs of Palancar, Colombia, you will sail in heaven...

Enjoy our SEMI-PRIVATE and SAFE tour, 4 different cenotes and their activities ... You will enter the middle of the jungle knowing two open cenotes...

This is a tour for food lovers and nature, you will know the Mayan experiences such as choco cocoa, the uses that the Mayans gave...

Get ready for the adventure in Xplor! We will pick you up at your hotel or closest meeting point to take you to the heart...

This is a private tour where you will have the opportunity to customize your experience you will be able to choose your departure time, to...

Discover the best of adventure in Riviera Maya, an ecological park located in the depths of the jungle of Quintana Roo, to spend a day...

Our tour guide will meet you since your pick up and take you to Akumal Bay where you will swim with the turtles and wild...

Climb aboard this newly refinished Carver 55ft long yacht for an exciting charter in the waters of Cancun and Isla Mujeres Beaches. All new upholstery...

I'm a bilingual, federally licensed guide with over 10 years of experience, offering small group or private tours in my 2025 Toyota HiAce van, which...

This experience goes beyond a typical food tour. Instead of visiting tourist-oriented locations, we take you into Mercado 23 and downtown Cancun, where locals actually...

Ready to explore Cancun without breaking a sweat? Electric bike tour offers the perfect way to cruise through the stunning Hotel Zone with zero effort...
These answers are based on answers previously given to Cool Cancun customers' questions.