Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Bacalar is a small town south of Tulum, this magical town keeps its vivid vegetation by reserving its captivating jungles inhabited by creatures such as...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Immerse yourself in the natural wonders of northern Yucatán on this thoughtfully curated eco-tour. Start with a guided boat journey through the Río Lagartos Biosphere...

Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Venture to visit in one day, two of the main Mayan cities in the Mexican Caribbean, discover years of history in the middle of the...

Combine the incredible joy of driving an ATV through the jungle with the heart-pounding thrill of riding a WaveRunner on the waters of the Caribbean...

The speedboat and parasailing tour in Cancun offers clients a unique opportunity to indulge in two thrilling activities in one day and as an added...

To cross the calm waters of the Caribbean, there is no better means of transportation than a catamaran. These specialized sailboats have multiple hulls so...

Experience a full-day Caribbean adventure combining the best of Isla Contoy and Isla Mujeres. Begin at Isla Contoy, a protected nature reserve with limited daily...

Contoy Island and Isla Mujeres Tour: A Natural Paradise of the Mexican Caribbean Embark on an exclusive tour to Isla Contoy and Isla Mujeres, two...

After boarding, our adventure begins with a stop at Ixlaché Reef, where you’ll enjoy approximately 45 minutes of guided snorkeling. Dive into crystal-clear waters and...

If you love nature and want to witness unique Mexican wildlife, this tour is for you. We’ll take you to the Río Lagartos Nature Reserve...

Elevate your memories with our Cancun Luxury Photoshoot Experience Highlights: - Vacation Portraits - Honeymoon Shoots - Family Photography - Proposal Photoshoots - Bachelorette Moments...

On our Tulum-Dolphins tour, our visitors and friends will always be accompanied by our professional guides who will provide them with all the information and...

Experience an extraordinary journey to Tulum, swim with majestic sea turtles and explore an ancient Mayan cenote. Unveil Tulum’s enigmatic history and architecture as you...

What makes this experience truly special is not only the places you'll visit, but the way you'll experience them. With small groups, typically 4 to...

Dare to face the 19 km of dirt road on board of the best ATVs and enjoy zip-lines and snorkeling experience in the middle of...

Enjoy a trip in the Mayan jungle riding a 4X4 CAN-AM ATVs 450 cc and snorkel in the crystal clear waters of an underground river....

We are the only speed boat tour in Costa Mujeres. Leave the crowds behind and embrace the luxury of the serenity of Isla Blanca, the...
These answers are based on answers previously given to Cool Cancun customers' questions.