Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

With its laid-back vibe and undeniable charm, Bacalar offers a truly magical experience unlike anywhere else in the country. Commonly known as the "Lagoon of...

This tour offers you the opportunity of visit this beautiful and magical island and to have a fun party on the way there, enjoy a...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Bacalar is one of Mexico’s true hidden gems — a peaceful, magical destination with a charm you won’t find anywhere else. Known as the “Lagoon...

Bacalar is a small town south of Tulum, this magical town keeps its vivid vegetation by reserving its captivating jungles inhabited by creatures such as...

You will have an unforgettable day on this private tour that combines the beauty of the ancient mayan ruins of Tulum with an amazing adventure...

Immerse yourself in the natural wonders of northern Yucatán on this thoughtfully curated eco-tour. Start with a guided boat journey through the Río Lagartos Biosphere...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very...

As if getting early access to Chichen Itza—one of the New 7 Wonders of the World—wasn’t enough, this small-group tour from Playa del Carmen also...

This experience will open your senses to nature and history in a single day, in the comfort of an air-conditioned transport and accompanied by our...

Skip the crowded party boats. Your group, your boat, your itinerary — on a beautiful classic yacht with a 5-star crew. 300+ five-star reviews. Your...

This tour makes it unique since you will connect with nature and marine life as we will swim with sea turtles in their natural habitat...

Explore the incredible ruins of Quintana Roo. A complete tour that includes private certified guide and visit the most emblematic places Tulum, Playa del Carmen....

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Venture to visit in one day, two of the main Mayan cities in the Mexican Caribbean, discover years of history in the middle of the...

Combine the incredible joy of driving an ATV through the jungle with the heart-pounding thrill of riding a WaveRunner on the waters of the Caribbean...

The speedboat and parasailing tour in Cancun offers clients a unique opportunity to indulge in two thrilling activities in one day and as an added...

We will visit early one of the oldest and most accurate ancient cultures in Mesoamerica, great astronomers, mathematicians and engineers who developed their own Calendar...

To cross the calm waters of the Caribbean, there is no better means of transportation than a catamaran. These specialized sailboats have multiple hulls so...
These answers are based on answers previously given to Cool Cancun customers' questions.