Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

It is a personalized private tour, exclusive service with a private guide, all included. Your comfort is our priority....

Explore the marvels of Chichen Itza on a fully private tour designed just for you. With an expert guide at your side, delve into the...

Visiting Chichén Itzá should be unforgettable, not stressful. Skip the crowds and big buses for a safe, personalized experience. Travel with your own group in...

Experience the old and the new of Maya culture, with a dash of adventure, on this full-day tour from Cancun. Wander the ruins of Coba,...

Gain essential insights into Mexico’s past on a visit to Chichen Itza with a private archaeologist. Miss the crowds by visiting in the early morning,...

Your comfortable transportation will make the first stop at Tulum, after a comprehensive and tailored briefing from your local guide, you will choose between entering...

Gain essential insights into Mexico’s past on a visit to Chichen Itza with a private archaeologist. Miss the crowds by visiting in the early morning,...

This experience takes you on a journey to discover the authentic heart of Cancun, blending the best of its local life, traditional culture, and coastal...

Venture to visit in one day, two of the main Mayan cities in the Mexican Caribbean, discover years of history in the middle of the...

Explore the amazing Rainbow Mountain in the region of Vinincunca. You will hike along the Andes, encountering beautiful scenery of the mountains and surrounding glaciers....

In this wonderful tour we will take you to know the incredible archaeological zone of Tulum, the only Mayan settlement on the shores of the...

Join us on a tour to Tulum ruins and add a refreshing plunge into a natural Cenote; but not just any, try the world-famous “...

Choose from our Classic, Plus or Deluxe options and experience Chichen Itza with convenient transportation, certified guides and access included. Swim in the stunning Cenote...

Enjoy a special day accompanied by an archaeologist and get to know one of the wonders of the modern world, your excursion has an all-inclusive...

Disconnect from daily life and get connected to mother earth over 8.000 (Cenotes) underground rivers and caves to visit in the peninsula of Yucatan....

Very early departures to reach Chichén Itzá as the first, where there are hardly any people and with this we avoid the hottest hours. Maximum...

Discover Ek Balam, a more recently excavated and restored Maya archaeological site, on this full-day guided tour. Stroll among the ancient city’s vegetation-covered temples, well-preserved...

Purify your skin and your mind with a Temazcal ceremony led by a shaman. In the Mayan culture, this steam bath represents the womb that...

Explore Tulum in a unique and authentic way! Our tour is not just a guided tour, it is a complete immersion in the rich history...

Visit two of the most important Maya archaeological sites on this full-day tour: Coba and Tulum. Admire the backdrop of the Caribbean Sea while exploring...
These answers are based on answers previously given to Cool Cancun customers' questions.