Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Enjoy a hassle-free arrival in your chosen stops with our private service full of wonderful authentic insights into the local culture. While you are on...

Enjoy this ecotourism park located on the route of the cenotes, in the heart of the Riviera Maya, where you can take tours on ATVs,...

Embark on an unforgettable adventure to Ek-Balam! Begin with pickups from Cancun and select Riviera Maya hotels. Enjoy a scenic ride to Ek-Balam, where history...

A duo of Mexican delights await on this full day tour from Cancun. The adventure begins at the break of dawn with a journey to...

Experience the magic of Chichén Itzá at night with a stunning multimedia show that has captivated thousands since its debut. This awe-inspiring spectacle adds a...

This is a private tour where you will have the opportunity to customize your experience you will be able to choose your departure time, to...

This tour makes it unique since you will connect with nature and marine life as we will swim with sea turtles in their natural habitat...

You have the opportunity to visit one of the 7 wonders of the modern world, witness one of the ancient cultures of greater power and...

Venture into the mayan jungle and be a part of nature as you live the most thrilling adventure riding a 4X4 Can-am ATVs 450 cc...

Xenses is a half-day park packed with over 15 unique activities designed to stimulate your senses and immerse you in extraordinary ecosystems by land, air,...

Xcaret is more than just a park—it's an immersive experience set amidst the beauty of the Mayan jungle and the Caribbean Sea. With its stunning...

Live the shopping experience in Cancun, this tour takes you to the best shopping spots with a guide that will attend every need and that...

Embark on an unforgettable adventure in the Yucatán Peninsula with our Chichén Itzá excursion. Explore the iconic ruins, savor a delightful Tuna meal, take a...

Come and experience the Mayan culture with one of our most comprehensive tours, where you'll explore the Ek Balam archaeological site and even have the...

Enjoy an authentic "Eco Park" in Puerto Morelos, visit a Cavern-type Cenote on the Route of Cenotes, option to rent at an exclusive price Cuatrimotos...

This private catamaran adventure is the ultimate way to experience Isla Mujeres in style. With exclusive access to a spacious catamaran for up to 45...

Experience an unforgettable day on our family-friendly Catamaran Tour to Isla Mujeres, with convenient round-trip transportation from hotels in Cancun. As you set sail over...

One of the Seven Wonders of the World, Chichen Itza is Mexico's most-visited archaeological site, a magnificent display of the advanced civilization of the Maya...

Discover three amazing destinations on one tour, with unlimited Mexican lunch included. Please read Inclusions and exclusions. Explore the majestic Chichen Itza and marvel at...

Sail Away to Isla Mujeres: A Caribbean Adventure Set sail on a luxury catamaran for an unforgettable journey to Isla Mujeres! Enjoy open bar, stunning...
These answers are based on answers previously given to Cool Cancun customers' questions.