Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

I’m a bilingual, federally licensed guide with 10+ years of experience. You’ll ride in comfort in my 2025 Toyota HiAce (up to 11 guests). Start...

Discover Tulum, Cobá, Cenote Cuxtal & Playa del Carmen in One Tour! Why choose just one destination when you can explore four amazing spots in...

Begin your Cancún adventure with a private airport pickup paired with a one-hour scenic tour before hotel check-in. Your English-speaking driver will guide you to...

This all-day experience will fill you with many surprises and knowledge, in addition to the incredible photos that you will take as a souvenir of...

Discover the magical Nichupté Lagoon in Cancun, a natural refuge where the turquoise blue of the sea blends with the vibrant greens of the mangroves....

This tour offers a truly unique exploration, combining an intimate, up-close encounter with the awe-inspiring ancient wonders of Chichen Itza led by a certified expert,...

Chichen Itza is classified as one of the New Seven Wonders of the World and in 1988 was enlisted as an UNESCO World Heritage Site....

The first stop will be at Tulum Ruins, with a certifed guide we'll learn the history and mistery surronding this place. We'll get to enjoy...

Your journey begins in the ancient ruins of Ek Balam, a magnificent archaeological site hidden deep in the Yucatán jungle. Accompanied by certified guides, you’ll...

This tour in Bacalar immerses you in an unforgettable journey where nature, history and culture intertwine harmoniously. Start with a visit to the majestic Cenote...

This tour brings you the best of Tulum in one unforgettable experience — iconic views, ancient history, wildlife encounters, and a magical cenote, all in...

Private tour, be one of the first to arrive at Chichen Itza, learn about the Mayan world and the great city from the hand of...

Journey into the ancient world of the Maya with a full-day tour to Chichén Itzá, a UNESCO World Heritage Site. Marvel at the El Castillo...

Discover the greatness of Chichén Itzá and enjoy an experience that captures the very essence of Yucatán. Explore one of the New Seven Wonders of...

Discover one of the NEWEST wonders of the world and the mysteries of the great Mayan empire capital. Your guide will tell you the history...

Experience a captivating journey through the cultural and natural wonders of the Yucatan with our all-inclusive tour. We'll begin by transporting you to the ancient...

Live the amazing experience that includes beautiful nature sites, and better than being able to enjoy 5 wonderful destinations on this tour! Surprise yourself with...

Important information: from July 19 to August 19, 2023, due to the beginning of the salt haverst, the pink tone of Las Coloradas is much...

A tour that includes Chichen Itza, Cenote Selva Maya, and Valladolid is the perfect way to experience the best of Yucatan's cultural and natural wonders....

Tick off more Mexico attractions, including one of the New7Wonders of the World, in less time on an activity-packed day trip from Playa del Carmen—the...
These answers are based on answers previously given to Cool Cancun customers' questions.