Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

This tour in Bacalar immerses you in an unforgettable journey where nature, history and culture intertwine harmoniously. Start with a visit to the majestic Cenote...

Experience a day of fun and luxury with Isla Mujeres’ most exclusive tour. Your journey begins with a smooth check-in and welcomed by our friendly...

Enjoy a double adrenaline adventure in Cancun with our Jet Ski + Parasailing combo, perfect for couples, friends, or thrill seekers. Start by riding your...

Our tour guide will take you to Akumal Bay where you will swim with the turtles and sea life. The beauty of our exclusive experience...

Captain Hook’s Cancun tour offers an immersive experience unlike any in the area. More than just a cruise, it’s a dinner-show aboard an authentic 18th...

Spend an unforgettable day sailing through the beautiful Caribbean Sea to Isla Mujeres on board our brand new luxury catamaran. Enjoy the warmth of the...

Experience the ultimate mix of adrenaline and breathtaking Caribbean views in Cancun. Parasailing: Soar up to 260 ft. (80 meters) above the Caribbean Sea and...

Be one of the lucky few who lived this unique experience, not everyone knows Isla Contoy, access is limited to 200 people per day. This...

Discover Holbox, a small colorful island of Quintana Roo, and spend a spectacular day. Mexicans have always known this refuge, but the fame of its...

Enjoy a tour where you will get to know the ancient Mayan Ruins of Tulum, where you can learn about the history of this important...

Holbox is a cozy and small island in the northern Mexican Caribbean. With beautiful beaches and a crystal clear sea of very little depth, colorful...

Discover Holbox, a small island of Quintana Roo, and spend a spectacular day. Mexicans have always known this refuge, but the fame of its beauty...

Discover the paradise of Isla Contoy, an exclusive national park and bird sanctuary with limited access to only 200 visitors per day. Departing from Cancun...

Holbox is one of the most beautiful islands of the world, you will be amazed by its impressive landscapes. Discover the wonders of the island...

Our unparalleled attention, roundtrip transportation, duration of the tour and exclusive category in terms of low concurrence on our boat, form the perfect recipe for...

Your adventure kicks off at Marina Punta Norte, from where you'll sail towards Isla Mujeres while enjoying breakfast on board. You'll have an hour or...

The firing of the cannons announces our departure, The captain, your host will introduce you to his crew and will relate the adventures of his...

In this wonderful tour you will be able to see one of the most beautiful lagoons in Mexico, characterized by its 7 different shades of...

The Royal Garrafón Reef Park Package offers guests a balanced blend of relaxation and adventure. Starting with a ferry ride from Cancun to the island,...

Specially designed for those who wish to pamper themselves, giving them quality of personalized service while staying in Cancun, Riviera Maya, Playa del Carmen, Cozumel,...
These answers are based on answers previously given to Cool Cancun customers' questions.