Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Discover the best of the Mexican Caribbean in a single unforgettable day by combining two extraordinary islands with completely different experiences. Explore the untouched beauty...

Contoy Island and Isla Mujeres Tour: A Natural Paradise of the Mexican Caribbean Embark on an exclusive tour to Isla Contoy and Isla Mujeres, two...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very...

This tour offers you the opportunity of visit this beautiful and magical island and to have a fun party on the way there, enjoy a...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Bacalar is one of Mexico’s true hidden gems — a peaceful, magical destination with a charm you won’t find anywhere else. Known as the “Lagoon...

The perfect tour to meet on the reef and in the majestic underwater museum “MUSA” so that you can enjoy your tour to the fullest...

The Fiesta is part of the Mexicans culture and Xoxi Park is the perfect place to live a traditional Mexican party with your friends or...

Fly above the stunning Nichupté Lagoon and experience the thrill of Flyboarding in one of Cancún’s most beautiful natural settings, surrounded by turquoise waters and...

We offer unique experiences on our private yacht, distinguishing ourselves from other yachts that typically provide four-hour trips with fixed departure times. With us, you...

In this 2-day combo, enjoy the jungle tour, there are 3 different schedules to choose from 11:00 a.m, 1:30 p.m and 4:00 p.m. For the...

The ideal tour to get to know the most beautiful and representative places of the beautiful Holbox Island where you will enjoy its beautiful surroundings,...

Witness one of nature’s most spectacular marine events with a whale shark experience in Cancun! If you are looking for a once-in-a-lifetime experience, swimming with...

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of...

Tulum Archeaological zone, Akumal Beach and Cenote 3 zapotes will be the 3 amazing spots where we will venture us, first we will visit Tulum...

This wonderful adventure waits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...

Come with us and be part of a unique activity in Cool Cancun and Cool Cancun, we have created the best combo where we put...

This wonderful adventure waits for you. Visit two magical islands and one cenote in a full day. If you want to run away from the...
These answers are based on answers previously given to Cool Cancun customers' questions.