Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.
Cancun Tours, Tickets & Activities with availability tomorrow.
You will be welcomed at the facilities next to the main pier, where you can make use of bathrooms and showers, as well as drinking...
Arriving in Cancun opens the door to a tropical paradise, where pristine beaches and vibrant culture await. With our private airport transfer service, enjoy seamless...
Enjoy a private 4-hour catamaran tour in Cancun, reserved exclusively for your group. Depart from Playa Tortugas at Marina Adventure Bay after a smooth check-in...
Dare to be part of one of the most enigmatic activities in Cancun and Mexico. We pick you up in vans equipped with air conditioning,...
You will sail the turquoise waters of the caribbean aboard a catamaran and spend a wonderful time exploring Isla Mujeres. Enjoy the sun and the...
Get ready to live an incomparable experience. Caribean Golden, will make you disconnect from the world and you will live an unforgettable day. You will...
Make the most out of your airport departure experience at the Mera Business Lounge, Cancun Airport's most exclusive area. Relish a complete meal from the...
Our staff is committed to providing excellent service, All our operators are certified drivers ready to help you with your luggage and take it quickly...
This is a mandatory activity for all tourists who arrive in Cancun and Riviera Maya. This activity takes place in the middle of the jungle,...
*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya....
JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world....
This exciting excursion will fully immerse you in the unique experience of the Mexican Caribbean. You'll explore a stunning coral reef, we'll also take you...
Go to this amazing adventure where you will be able to see the Mexico's gentle giants - whale sharks! Cruising the Gulf of Mexico with...
The day starts with a convenient and easy pickup at your hotel or meeting point of your choice, aboard an air-conditioned and comfortable vehicle, you...
Visit Chichen Itza, one of the New Seven Wonders of the World, with a certified bilingual guide who brings Mayan history to life. Swim in...
Begin your vacation stress free with this private transportation from 1 to 7 passengersfrom the Cancún International Airport. Sit back and relax with transports you...
We have two options: Xel-Há Light (no food only soft drinks included) Xel-Há All-Inclusive (Food, soft drinks and open bar included) Xelha is considered one...
We are an eco-tourism park located on the Cenote Route in Puerto Morelos, Quintana Roo. Our park offers a wide range of fun-filled activities for...
With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help...
Visit Chichén Itzá, one of the Seven Wonders of the World, Ek Balam, and swim in a cenote in one day! You will be one...
These answers are based on answers previously given to Cool Cancun customers' questions.