Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.
Cancun Tours, Tickets & Activities with availability today.
Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your vacations are the best...
Live the yacht experience and cruise over Cancun waters and see the beautiful Caribbean Blue turquoise waters in our luxury 38ft yacht. Enjoy Cancun lagoon...
You will visit three of the most important archaeological sites of the Mayan culture: the Muyil ruins, Tulum and Coba....
Coba in Maya means “water stirred by wind” and it is an ancient Mayan urban center surrounded by rain forest, lakes and cenotes. Just in...
Enjoy this full day tour visiting the unique and beautiful ruins of Tulum, located on the Caribbean Sea, Coba ruins, which is another important Maya...
We take you to explore the depths of the Caribbean aboard the only tourist submarine in Mexico, descending up to 35 meters below the sea...
We know that kitesurfing isn’t just a sport; it’s a lifestyle. That’s why we’ve spent the last 15 years sharing our passion for this incredible...
1. *"Postcard or Instagram-Worthy Moments at Every Turn"* Capture stunning views that will make your adventure feel like stepping into a living postcard—perfect for Ig...
Why diving in cenotes is one of the best experiences? Cenotes are only found in this part of the world, and this is due to...
We supply the vehicle and the driver, you decide the locations you would like to visit. Our drivers speak either English, Spanish or Portuguese and...
Combine some of the Yucatan's most popular attractions into one full day with this private adventure tour. Visit the ancient beachfront Maya ruins of Tulum...
We know that Wing Foil isn’t just a sport; it’s a lifestyle. That’s why we’ve spent the last 15 years sharing our passion for water...
Why follow a rigid itinerary when you can create your own perfect day in Tulum? This private and fully customizable Tulum tour gives you the...
The Chocolate Maya Ceremony A ritual that invites us to feel, to contact to ourselves, to trust and listen to what happens in that moment....
ROUND TRIP TRANSPORTATION Enjoy a unique experience our services are totally private, you will not share your transportation with strangers, all our services include drinks...
This is an unique and 100% original private experience designed for couples, families and friends, who enjoy water activities and love being in touch with...
We focus on making your transfer also an experience with our luxury units and our amenities at your disposal along the way such as water,...
Discover the majesty of Ek Balam, in the municipality of Temozón, a jewel in the heart of Yucatán. Discover the living Mayan region, surrounded by...
We will make your photo session on the best location, your photographer will guide you to the best location to make your photo session also...
Make your moments last forever and enjoy a photography experience in the beautiful beaches of Cancun, Playa del Carmen and Mayan Riviera and take back...
These answers are based on answers previously given to Cool Cancun customers' questions.