Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Experience a Unique Adventure in Isla Mujeres with Albatross Sail Away! Embark on an unforgettable experience from Cancun, sailing over the crystal clear waters of...

Contoy Island and Isla Mujeres Tour: A Natural Paradise of the Mexican Caribbean Embark on an exclusive tour to Isla Contoy and Isla Mujeres, two...

Take the worry out of your arrival at Cancun (CUN) and pre-book a private transfer to suit your group size (up to 10 people). Avoid...

Important information: from July 19 to August 19, 2023, due to the beginning of the salt harvest, the pink tone of Las Coloradas is much...

This is the most requested aquatic activity by travelers who are looking for an adrenaline-filled experience and with a great challenge, this activity is not...

Welcome to the perfect combination of adventure and entertainment. On this day you will enjoy living with the incredible Mayan jungle and you will be...

If you are a nature lover this is the perfect tour to you. Surprise yourself with the wonderful Sian Ka'an Biosphere Reserve. This natural paradise...

Get ready to embark on the adventure with our thrilling guided speed boat and snorkeling tour! The best part? You don't need any prior boating...

It is a private, luxury service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your...

This private VIP sunset tour offers an exclusive sailing experience along the Cancun coastline, featuring panoramic views of the Caribbean Sea and the Nichupté Lagoon...

Discover the underwater world of Cancun on a snorkeling trip on a shallow reef with underwater sculptures. Sail in crystal clear waters with a certified...

Our Chichen Itza Saamal Cenote and Ek Balam tour from Cancun brings you on a unique journey of history, culture and stunning natural beauty. An...

Sian Ka'an Biosphere is known for the amount of species that lives there, it's a piece of heaven that hasn't been touch by humans and...

Discover Chichén Itzá in a unique way, in a luxurious experience, where you will visit only the places mentioned, forget about going to handicraft stores...

The Archaeological zone of Chichén Itzá is located 90 minutes far from Merida Yucatán, this places called a World Heritage site by UNESCO, It was...

Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...

Explore the natural treasures of northern Yucatán on this memorable eco-adventure. The journey begins with a guided boat ride through the Río Lagartos Biosphere Reserve,...

This adventure takes place into the Mayan Jungle, a park filled with nature and adrenaline. This half day tour has 4 activities ready for you,...

In this journey to Bacalar you'll get to know iconic places from this magic town, such as the 7 colors lagoon, the pirate’s channel It...

Book your Private Full Day Trip with 12 hs. disposal to enjoy an unforgettable experience in the Xcaret Waterfront Eco-archaeological park surrounded by jungle, underground...
These answers are based on answers previously given to Cool Cancun customers' questions.