Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Your journey begins in the ancient ruins of Ek Balam, a magnificent archaeological site hidden deep in the Yucatán jungle. Accompanied by certified guides, you’ll...

Experience an exciting flying adventure over the vibrant turquoise waters of Cancun with parasailing specialists. While admiring the stunning scenery during your 10-minute flight, soar...

We are the leading luxury transportation company in Quintana Roo. We have a wide variety of state of the art luxury vehicles and amenities to...

ROUND TRIP SERVICE Enjoy a unique experience our services are totally private, you will not share your transportation with strangers, all our services include drinks...

You can transport yourself to a magical place where history, natural beauty and culture intertwine in perfect harmony. The beauty of Tulum is not limited...

Welcome to the max combo, here we will visit the elemental activities that you must do when you visit Mexico beaches. All activities are done...

Welcome to the super combo tour, the best activity in Mexico and the Caribbean. You will start the trip in the town of Puerto Morelos....

Welcome to the best experience in the entire Riviera Maya and Cancun, here you will enjoy swimming in a unique underwater world, you will discover...

• Have a personal driver take you to Ferry Isla Mujeres in a comfortable van. If you have a group of people coming with you...

Rio Secreto has evolved, both as a brand and as a natural reserve, with the addition of Rio Secreto Plus – the most spectacular tour...

Perfect combination of art with bubbles. Shallow and peaceful dives. Maximum depth is 35 ft / 10 m. We will give you that personal service...

Discover the Cancun most visitors never see, through its food, local culture, markets, and neighborhood life. With a small group, follow your local guide beyond...

Sail away on Cancun's only romantic dinner cruise, a magnificent way to pamper your loved one or to enjoy a classy supper with your friends....

This activity stands out for its seamless blend of adventure, eco-consciousness, and cultural immersion in the Riviera Maya. The opportunity to snorkel alongside sea turtles...

Come and be part of the most fun Pirate Show that you can only find in Cancun. When you arrive you will be dazzled, they...

Be part of a pirate adventure in this unique activity in Cancun. Upon arrival at the dock, once you have checked in, you will board...

The Pirate Show is one of the most popular attractions in Cancun and one that every visitor wants to go to. Don't miss this opportunity...

We offer the best transfer from Cancun Airport to Playa del Carmen enjoy around of 45 minutes with amenities. We pick up in International Airport of...

Just 30 minutes south of Cancun lies the small port town of Puerto Morelos, home to some of the best reef snorkeling in the Riviera...

A perfect combination for people that are looking to find culture and nature in a half day and the opportunity to visit 2 of the...
These answers are based on answers previously given to Cool Cancun customers' questions.